Digital Engagement

  • We’re hiring a Digital Engagement Manager

    27th February 2019 by

    We are currently seeking applications for a Digital Engagement Manager within the Digital Communications Division based in Edinburgh. The Digital Engagement Team is a specialist unit, responsible for delivering effective online consultation and helping support and promote digital engagement tools and techniques. Digital Communications team is part of the Communications and Ministerial Support Directorate. You...

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  • Using a chatbot to engage the public in consultation

    12th February 2019 by

    Whilst working on a consultation it occurred to us that it would be a good fit for giving a chatbot a go. Overall the topic is of public interest, easy to understand and questions were appropriate for an automated script.

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  • Scottish Government intranet is two years old

    22nd January 2019 by

    It's been two years since the new look Saltire, the Scottish Government’s digital workplace, went live.

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  • Digital Friends mentoring celebrates 100 partnerships

    28th November 2018 by

    Mentoring is a good thing, right? It benefits both parties – the mentor feels good about helping someone while the mentee learns from their experience. Everyone is happy. An added bonus is when you know it’s having this positive effect on many people. As someone who sets up mentoring I’m proud to have reached the...

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  • We are hiring a social media manager

    27th November 2017 by

    We are currently seeking applications for a Social Media Manager within the Communications Division based in Edinburgh.

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  • Revamped intranet wins global award

    21st September 2017 by

    Step Two Intranet & Digital Workplace Awards logo

    Our small but perfectly formed intranet team is on a high. The newly revamped Saltire has scooped gold in the international Step Two Intranet and Digital Workplace Awards, making its mark alongside heavyweights like VISA, Virgin Trains and UNICEF.

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  • The Rise of E-Democracy

    27th June 2017 by

    Picture of rotary telephones Creative Commons CC0

    It seems as though everyone is trying to understand what digital democracy is in practice, but what do we mean by e-democracy or digital democracy?

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  • Digital Engagement team is thinking big with small steps

    21st February 2017 by

    2016 was a busy year for us in the Digital Engagement Team and we hit We hit 2017 at a sprint. How can we help YOU play a more active part in the work of government?

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  • Playing the digital engagement game

    13th May 2016 by

    We recently had an interesting workshop with colleagues in the Directorate for Economic Development, talking over the many different strands of their work, and identifying which could be ripe for development as a digital engagement exercise.

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  • Slacking Off

    28th January 2016 by

    Image by Vera Borissova

    For some, the idea of using instant chat for work might sound counter-intuitive, but I’ve found it to really work. I’m often working in a different office from the rest of my team and it’s brilliant for those little thoughts or queries that just need a short answer.

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