16th October 2019 by James Coltham
James Coltham, Head of Digital & Content, shares some top tips for how the team are increasing citizen engagement through social media.
12th February 2019 by Chris Connolly
Whilst working on a consultation it occurred to us that it would be a good fit for giving a chatbot a go. Overall the topic is of public interest, easy to understand and questions were appropriate for an automated script.