{"id":1026,"date":"2016-12-22T14:24:40","date_gmt":"2016-12-22T14:24:40","guid":{"rendered":"https:\/\/blogs.gov.scot\/digital\/?p=1026"},"modified":"2017-07-20T08:36:48","modified_gmt":"2017-07-20T08:36:48","slug":"developing-disclosure-services-on-mygov-scot","status":"publish","type":"post","link":"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/","title":{"rendered":"Developing disclosure services on mygov.scot"},"content":{"rendered":"<p>This is a blog post by <a href=\"https:\/\/twitter.com\/rachelbhandari\">Rachel Bhandari<\/a>, one of our content designers.<\/p>\n<p>One of the key workstreams in the last MyGov delivery cycle was to develop Disclosure Scotland information on mygov.scot with a view to decommission their existing website.<\/p>\n<p>This included new content to provide people with easy access to information about <a href=\"https:\/\/www.mygov.scot\/disclosure-types\/\">key disclosure services<\/a> and how to apply for the different types of criminal record check available in Scotland. It also included our first delivery of <a href=\"https:\/\/www.mygov.scot\/organisations\/disclosure-scotland\/\">corporate content<\/a> (for example how the organisation is managed and reports).<\/p>\n<p>The process has been both challenging and rewarding. Disclosure Scotland helps employers make safer decisions when they&#8217;re recruiting people. It also makes sure unsuitable people don&#8217;t work with vulnerable groups, including children. As well as a large body of legacy information, there are also some complex legal elements that need to be made accessible to users.<\/p>\n<p>Bringing the service on to mygov.scot has meant unpicking lots of details and processes to help us understand what people using the disclosure scheme really need from this online information.<!--more--><\/p>\n<h2>Ways of working<\/h2>\n<p>First and foremost this project has been a collaboration between the MyGov delivery team and Disclosure Scotland, with subject matter experts and stakeholders giving up their time to join workshops and <a href=\"https:\/\/blogs.gov.scot\/digital\/2016\/11\/25\/pair-writing-content-with-subject-matter-experts\/\">pair write<\/a> and fact check content. This helps us avoid simply repurposing what\u2019s already there.<\/p>\n<p>We use a set of delivery principles to make sure that we keep our focus on users and we test and learn throughout. You can see what that means for the Disclosure Scotland content below:<\/p>\n<h3>01 Put user needs first<\/h3>\n<p><em>The services delivered through our digital products are driven by the needs of their users. <\/em><\/p>\n<p>One of the things we wanted to address in the new disclosure content was how to simplify what we offer to users, so that they can quickly and easily understand what they need to do. We needed to move away from offering users \u2018everything\u2019 \u2013 tonnes of information about every different aspect of disclosure \u2013 to focus on only what they need to answer their question.<\/p>\n<p>To do this we needed to understand exactly what these questions \u2013 or user needs \u2013 were. We sat down with Disclosure Scotland\u2019s subject experts and frontline staff (those who deal with the many enquiries the organisation receives daily), to use their knowledge to identify and agree:<\/p>\n<ul>\n<li>key user journeys \u2013 what are the main services that Disclosure Scotland offers and what does the typical experience of someone trying to use that service look like?<\/li>\n<li>common questions and user tasks \u2013 what are the main things that people need to know when trying to use that service?<\/li>\n<\/ul>\n<p>Armed with the answers to these questions we could then agree content priorities for what it should cover. We created \u2018user stories\u2019 with the Disclosure Scotland describing scenarios around a particular user need, to give us a context for the content and a shared understanding of what it was there to do.<\/p>\n<div id=\"attachment_1027\" style=\"width: 511px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image00.png\"><img decoding=\"async\" aria-describedby=\"caption-attachment-1027\" class=\"wp-image-1027 size-full lazyload\" data-src=\"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image00.png\" alt=\"An example user story used to inform the basic disclosure content\" width=\"501\" height=\"376\" data-srcset=\"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image00.png 501w, https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image00-300x225.png 300w\" data-sizes=\"(max-width: 501px) 100vw, 501px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 501px; --smush-placeholder-aspect-ratio: 501\/376;\" \/><\/a><p id=\"caption-attachment-1027\" class=\"wp-caption-text\">An example user story used to inform the basic disclosure content<\/p><\/div>\n<h3>02 Consider the whole experience<\/h3>\n<p><em>We are delivering for people, not for the sake of technology<\/em><\/p>\n<p>The work we are doing to transition information about disclosure services to mygov.scot, is one part of a much wider transformation project for Disclosure Scotland. It\u2019s been important then, to make sure we\u2019ve had good communication across the wider Disclosure Scotland team, third party suppliers and our own Digital Transformation Service, who are all working to support different aspects of the transformation project. The content we\u2019ve created will continue to evolve to support their services as they change and improve over the coming months.<\/p>\n<p>The Scottish Government\u2019s <a href=\"https:\/\/resources.mygov.scot\/standards\/digital-first\/\">Digital First Service Standard<\/a> &#8211; provides the underlying framework for delivery of our digital services. The mygov.scot publishing platform has recently passed this standard and therefore provides a solid best practice baseline for Disclosure Scotland\u2019s content, in making sure that priorities are driven by user needs.<\/p>\n<h3>03 Make decisions based on data<\/h3>\n<p><em>We routinely use performance data and user feedback to make objective decisions about what to deliver and when. <\/em><\/p>\n<p>Using data to support decisions helps to take some of the guesswork out of what we\u2019re trying to do. We want to make sure we\u2019re doing things based on a need rather than on someone\u2019s personal opinion and letting the data do the talking helps to achieve this.<\/p>\n<p>We use website analytics to help us uncover where people\u2019s interest lies on a particular website, as well as issues such as key information being missed.<\/p>\n<p>On the old Disclosure Scotland website, we learned from the analytics that despite it being quite a big site \u2013 over 1000 pages \u2013 the vast majority of website visitors went to just 10 of these pages. Within this, over 60% went to just 3 pages! This gave us a clear direction to follow \u2013 if we could get the content on these pages right, we\u2019d be answering the information needs of almost everyone visiting the site.<\/p>\n<div id=\"attachment_1029\" style=\"width: 511px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image02.png\"><img decoding=\"async\" aria-describedby=\"caption-attachment-1029\" class=\"size-full wp-image-1029 lazyload\" data-src=\"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image02.png\" alt=\"Google Analytics data showing most popular pages on the old Disclosure Scotland website\" width=\"501\" height=\"168\" data-srcset=\"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image02.png 501w, https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image02-300x101.png 300w\" data-sizes=\"(max-width: 501px) 100vw, 501px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 501px; --smush-placeholder-aspect-ratio: 501\/168;\" \/><\/a><p id=\"caption-attachment-1029\" class=\"wp-caption-text\">Google Analytics data showing most popular pages on the old Disclosure Scotland website<\/p><\/div>\n<p>Once we\u2019d developed new content, we got this in front of people at the earliest opportunity. As well as content workshops with Disclosure Scotland staff and stakeholder groups, we were keen to get feedback from genuine users new to the process. With the help of our colleagues in the User Research team, we ran usability testing on the content we\u2019d developed to support people applying for <a href=\"https:\/\/mygov.scot\/basic-disclosure\/\">Basic disclosure<\/a>.<\/p>\n<div id=\"attachment_1028\" style=\"width: 511px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image01.png\"><img decoding=\"async\" aria-describedby=\"caption-attachment-1028\" class=\"size-full wp-image-1028 lazyload\" data-src=\"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image01.png\" alt=\"The set up for the basic disclosure usability testing\" width=\"501\" height=\"347\" data-srcset=\"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image01.png 501w, https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image01-300x208.png 300w\" data-sizes=\"(max-width: 501px) 100vw, 501px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 501px; --smush-placeholder-aspect-ratio: 501\/347;\" \/><\/a><p id=\"caption-attachment-1028\" class=\"wp-caption-text\">The set up for the basic disclosure usability testing<\/p><\/div>\n<p>The usability testing gave us an opportunity to sit down together with MyGov and Disclosure Scotland colleagues and observe people interacting with the new content, both on and off screen. The 5 participants were recruited from outside the organisation and were new to disclosure, which meant we could get fresh, objective responses to the content.<\/p>\n<p>The usability testing was a great way to challenge some of the assumptions we\u2019d made about how people would interpret the content and gave us an indication of how successful it was or where changes might be required.<\/p>\n<p>We gathered plenty of feedback\u2026<\/p>\n<div id=\"attachment_1031\" style=\"width: 511px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image04.png\"><img decoding=\"async\" aria-describedby=\"caption-attachment-1031\" class=\"size-full wp-image-1031 lazyload\" data-src=\"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image04.png\" alt=\"Our feedback notes from the usability testing sessions on the basic disclosure content\" width=\"501\" height=\"376\" data-srcset=\"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image04.png 501w, https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image04-300x225.png 300w\" data-sizes=\"(max-width: 501px) 100vw, 501px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 501px; --smush-placeholder-aspect-ratio: 501\/376;\" \/><\/a><p id=\"caption-attachment-1031\" class=\"wp-caption-text\">Our feedback notes from the usability testing sessions on the basic disclosure content<\/p><\/div>\n<p>Once we\u2019d had a chance to review and prioritise it all however, we were happy that with a few minor tweaks, we were going in the right direction.<\/p>\n<p>\u201cIf the rest of the website is like this, I\u2019ll take it it\u2019ll be quite straightforward.\u201d<br \/>\nBasic disclosure usability testing participant<\/p>\n<h2>04 Release iteratively and often<\/h2>\n<p><em>To reduce risk, every delivery is small scale, tested thoroughly and deployed on a timescale of days or weeks. We repeat the process many times over, building up as we go. <\/em><\/p>\n<p>We\u2019ve worked hard with the team at Disclosure Scotland to make sure the initial launch of disclosure content is comprehensive enough to cover the key elements of their services and processes.<\/p>\n<div id=\"attachment_1030\" style=\"width: 511px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image03.png\"><img decoding=\"async\" aria-describedby=\"caption-attachment-1030\" class=\"size-full wp-image-1030 lazyload\" data-src=\"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image03.png\" alt=\"Workshop to prototype PVG content with Disclosure Scotland subject experts\" width=\"501\" height=\"668\" data-srcset=\"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image03.png 501w, https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image03-225x300.png 225w, https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image03-384x512.png 384w, https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image03-315x420.png 315w\" data-sizes=\"(max-width: 501px) 100vw, 501px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 501px; --smush-placeholder-aspect-ratio: 501\/668;\" \/><\/a><p id=\"caption-attachment-1030\" class=\"wp-caption-text\">Workshop to prototype PVG content with Disclosure Scotland subject experts<\/p><\/div>\n<p>We\u2019ve also worked hard though to only include what\u2019s required to support these services. In doing this we\u2019ve reduced the volume of disclosure content from a large site of over 1000 pages, to just 18 items of content.<\/p>\n<p>The less content you have to manage, the easier it is to keep information easy to find and follow. While we\u2019re aware that the amount of disclosure content on mygov.scot is likely to grow, we\u2019ll make sure that future content additions are driven by evidenced user needs, including on and offline feedback from users, usability testing and new service needs relating to changes to service delivery.<\/p>\n<h3>05 Keep things simple<\/h3>\n<p><em>People should find all our products and services, familiar, easy to use and quick to produce the intended results.<\/em><\/p>\n<p>Similarly, we follow a rigorous content design process to support the accessibility and readability of content on mygov.scot.<\/p>\n<p>One of the things we wanted to address with the Disclosure Scotland content was how easy it was to understand in terms of reading age and the content structure. Some of the disclosure processes are quite complex and involve references to legislation. Despite this we need to make sure that people can understand what they\u2019re reading without making mistakes or needing to contact Disclosure Scotland for clarification.<\/p>\n<p>We\u2019ve simplified the disclosure content in quantity, language and tone of voice, to help users find the information they need and use it successfully, first time.<\/p>\n<h3>06 Work in the Open<\/h3>\n<p><em>We share what we are doing as often and as freely as possible because scrutiny from users and colleagues makes us a more effective team and improves our products and services.<\/em><\/p>\n<p>Gathering feedback from internal and external colleagues and service users (through user research and usability testing) has been an important part of the project so far. Our regular show and tell sessions with internal colleagues help us to share what we\u2019ve been working on, hear about related developments and gather other perspectives.<\/p>\n<p>We also share our news on our work publically via blogs like this one and social media, to invite conversation from our users (the general public) and to understand how people respond to our content.<\/p>\n<h2>Next steps<\/h2>\n<p>Our work with Disclosure Scotland has only just started. We\u2019re ready to decommission the existing pages and redirect these to mygov.scot in January. At this point we\u2019ll be able to see how users are interacting with the new information and make decisions on the next iteration.<\/p>\n<p>Feedback from service users will also help us design the next phase of usability testing, planned for February.<\/p>\n<blockquote><p>\u201cDisclosure Scotland&#8217;s shiny new website goes live today &#8211; reduced from over 1,000 pages (which nobody read) to around 18 all of which are based on user need. A step along the way towards being a Digital by default organisation. Well done and thanks to everyone who was involved, both in Disclosure Scotland and our colleagues in core Scottish Government.\u201d<\/p>\n<p>Lorna Gibbs, Chief Executive, Disclosure Scotland<\/p><\/blockquote>\n<p>You can find the disclosure content on mygov.scot at <a href=\"https:\/\/www.mygov.scot\/disclosure-types\/\">https:\/\/www.mygov.scot\/disclosure-types\/<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This is a blog post by Rachel Bhandari, one of our content designers. One of the key workstreams in the last MyGov delivery cycle was to develop Disclosure Scotland information on mygov.scot with a view to decommission their existing website. This included new content to provide people with easy access to information about key disclosure&#8230;<\/p>\n","protected":false},"author":224,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,10],"tags":[],"class_list":["post-1026","post","type-post","status-publish","format-standard","hentry","category-digital-public-services","category-mygov-scot"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Developing disclosure services on mygov.scot - Digital<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Developing disclosure services on mygov.scot - Digital\" \/>\n<meta property=\"og:description\" content=\"This is a blog post by Rachel Bhandari, one of our content designers. One of the key workstreams in the last MyGov delivery cycle was to develop Disclosure Scotland information on mygov.scot with a view to decommission their existing website. This included new content to provide people with easy access to information about key disclosure...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/\" \/>\n<meta property=\"og:site_name\" content=\"Digital\" \/>\n<meta property=\"article:published_time\" content=\"2016-12-22T14:24:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-07-20T08:36:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image00.png\" \/>\n\t<meta property=\"og:image:width\" content=\"501\" \/>\n\t<meta property=\"og:image:height\" content=\"376\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Jono Ellis\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jono Ellis\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/\"},\"author\":{\"name\":\"Jono Ellis\",\"@id\":\"https:\/\/blogs.gov.scot\/digital\/#\/schema\/person\/ee4d9f144db1f0c55b7d4f1118dfeeb6\"},\"headline\":\"Developing disclosure services on mygov.scot\",\"datePublished\":\"2016-12-22T14:24:40+00:00\",\"dateModified\":\"2017-07-20T08:36:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/\"},\"wordCount\":1720,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image00.png\",\"articleSection\":[\"Digital Public Services\",\"mygov.scot\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/\",\"url\":\"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/\",\"name\":\"Developing disclosure services on mygov.scot - Digital\",\"isPartOf\":{\"@id\":\"https:\/\/blogs.gov.scot\/digital\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image00.png\",\"datePublished\":\"2016-12-22T14:24:40+00:00\",\"dateModified\":\"2017-07-20T08:36:48+00:00\",\"author\":{\"@id\":\"https:\/\/blogs.gov.scot\/digital\/#\/schema\/person\/ee4d9f144db1f0c55b7d4f1118dfeeb6\"},\"breadcrumb\":{\"@id\":\"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/#primaryimage\",\"url\":\"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image00.png\",\"contentUrl\":\"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image00.png\",\"width\":501,\"height\":376},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/blogs.gov.scot\/digital\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Developing disclosure services on mygov.scot\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/blogs.gov.scot\/digital\/#website\",\"url\":\"https:\/\/blogs.gov.scot\/digital\/\",\"name\":\"Digital\",\"description\":\"Updates from the Scottish Government&#039;s Digital Directorate\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/blogs.gov.scot\/digital\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/blogs.gov.scot\/digital\/#\/schema\/person\/ee4d9f144db1f0c55b7d4f1118dfeeb6\",\"name\":\"Jono Ellis\",\"description\":\"Performance Manager for the MyGov programme.\",\"sameAs\":[\"https:\/\/www.twitter.com\/jonoellis\"],\"url\":\"https:\/\/blogs.gov.scot\/digital\/author\/jonoellis\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Developing disclosure services on mygov.scot - Digital","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/","og_locale":"en_GB","og_type":"article","og_title":"Developing disclosure services on mygov.scot - Digital","og_description":"This is a blog post by Rachel Bhandari, one of our content designers. One of the key workstreams in the last MyGov delivery cycle was to develop Disclosure Scotland information on mygov.scot with a view to decommission their existing website. This included new content to provide people with easy access to information about key disclosure...","og_url":"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/","og_site_name":"Digital","article_published_time":"2016-12-22T14:24:40+00:00","article_modified_time":"2017-07-20T08:36:48+00:00","og_image":[{"width":501,"height":376,"url":"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image00.png","type":"image\/png"}],"author":"Jono Ellis","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Jono Ellis","Estimated reading time":"9 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/#article","isPartOf":{"@id":"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/"},"author":{"name":"Jono Ellis","@id":"https:\/\/blogs.gov.scot\/digital\/#\/schema\/person\/ee4d9f144db1f0c55b7d4f1118dfeeb6"},"headline":"Developing disclosure services on mygov.scot","datePublished":"2016-12-22T14:24:40+00:00","dateModified":"2017-07-20T08:36:48+00:00","mainEntityOfPage":{"@id":"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/"},"wordCount":1720,"commentCount":0,"image":{"@id":"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/#primaryimage"},"thumbnailUrl":"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image00.png","articleSection":["Digital Public Services","mygov.scot"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/","url":"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/","name":"Developing disclosure services on mygov.scot - Digital","isPartOf":{"@id":"https:\/\/blogs.gov.scot\/digital\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/#primaryimage"},"image":{"@id":"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/#primaryimage"},"thumbnailUrl":"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image00.png","datePublished":"2016-12-22T14:24:40+00:00","dateModified":"2017-07-20T08:36:48+00:00","author":{"@id":"https:\/\/blogs.gov.scot\/digital\/#\/schema\/person\/ee4d9f144db1f0c55b7d4f1118dfeeb6"},"breadcrumb":{"@id":"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/#primaryimage","url":"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image00.png","contentUrl":"https:\/\/blogs.gov.scot\/digital\/wp-content\/uploads\/sites\/5\/2016\/12\/image00.png","width":501,"height":376},{"@type":"BreadcrumbList","@id":"https:\/\/blogs.gov.scot\/digital\/2016\/12\/22\/developing-disclosure-services-on-mygov-scot\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blogs.gov.scot\/digital\/"},{"@type":"ListItem","position":2,"name":"Developing disclosure services on mygov.scot"}]},{"@type":"WebSite","@id":"https:\/\/blogs.gov.scot\/digital\/#website","url":"https:\/\/blogs.gov.scot\/digital\/","name":"Digital","description":"Updates from the Scottish Government&#039;s Digital Directorate","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blogs.gov.scot\/digital\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/blogs.gov.scot\/digital\/#\/schema\/person\/ee4d9f144db1f0c55b7d4f1118dfeeb6","name":"Jono Ellis","description":"Performance Manager for the MyGov programme.","sameAs":["https:\/\/www.twitter.com\/jonoellis"],"url":"https:\/\/blogs.gov.scot\/digital\/author\/jonoellis\/"}]}},"_links":{"self":[{"href":"https:\/\/blogs.gov.scot\/digital\/wp-json\/wp\/v2\/posts\/1026","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.gov.scot\/digital\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.gov.scot\/digital\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.gov.scot\/digital\/wp-json\/wp\/v2\/users\/224"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.gov.scot\/digital\/wp-json\/wp\/v2\/comments?post=1026"}],"version-history":[{"count":0,"href":"https:\/\/blogs.gov.scot\/digital\/wp-json\/wp\/v2\/posts\/1026\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.gov.scot\/digital\/wp-json\/wp\/v2\/media?parent=1026"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.gov.scot\/digital\/wp-json\/wp\/v2\/categories?post=1026"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.gov.scot\/digital\/wp-json\/wp\/v2\/tags?post=1026"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}