{"id":2460,"date":"2019-02-14T13:36:45","date_gmt":"2019-02-14T13:36:45","guid":{"rendered":"https:\/\/blogs.gov.scot\/digital\/?p=2460"},"modified":"2019-02-14T13:36:45","modified_gmt":"2019-02-14T13:36:45","slug":"helping-people-take-part-in-research-and-events","status":"publish","type":"post","link":"https:\/\/blogs.gov.scot\/digital\/2019\/02\/14\/helping-people-take-part-in-research-and-events\/","title":{"rendered":"Helping people take part in research and events"},"content":{"rendered":"<h3>Making events more accessible<\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;font-family: Arial\">This blog is by Dr Philip J Kirk, Senior User Researcher in the Digital Directorate.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;font-family: Arial\">As an organisation providing services for citizens, we\u2019re responsible for making sure research and design activities are inclusive and accessible. We must avoid unintentionally excluding anyone, for example because venues cannot accommodate an assistance dog. <\/span><\/p>\n<p><span style=\"color: #000000;font-family: Arial\">This is something I feel really passionate about. I organised a multi-disciplinary working group from the Digital Directorate to come up with a consistent way of asking attendees of research events \u2013 or any event we organise \u2013 about their needs. <\/span><\/p>\n<p><span style=\"color: #000000;font-family: Arial\">We created an inclusion form which attendees can fill in and send to us, so that we can give them the support they need.<\/span><\/p>\n<p><span style=\"font-family: Arial\"><span style=\"color: #000000\">Our first step was finding out what research had been done before. We found that VisitScotland had an <\/span><a href=\"http:\/\/www.visitscotland.org\/business_support\/advice_materials\/advicelink_guides\/accessible_tourism.aspx\">Inclusive and Accessible Events<\/a><span style=\"color: #000000\"> guide for organisers and the Scottish Government\u2019s Facilities Services team were trialling a <\/span><a href=\"https:\/\/www.neatebox.com\/\">Neatebox<\/a><\/span><span style=\"color: #000000;font-family: Arial\"> tool to get feedback on accessibility needs. <\/span><\/p>\n<p><span style=\"color: #000000;font-family: Arial\">We used a form developed for an earlier project as a starting point, and began testing it with people attending events.\u00a0The results of which will be published next week. It was generally positively received as people could tell us more about their disability, but we found that the information didn\u2019t identify how we could help them take part in the event.<\/span><\/p>\n<p><span style=\"font-family: Arial\"><span style=\"color: #000000\">We needed to design a form which captured enough information to help people take part, without capturing unnecessary personal or sensitive information according to new <\/span>GDPR rules<\/span><span style=\"color: #000000;font-family: Arial\">.\u00a0<\/span><\/p>\n<p><span style=\"font-family: Arial\"><span style=\"color: #000000\">Our group used <\/span><a href=\"https:\/\/www.gov.uk\/service-manual\/design\/form-structure\">form design<\/a><span style=\"color: #000000\">, <\/span><a href=\"https:\/\/www.gov.uk\/government\/publications\/inclusive-communication\/inclusive-language-words-to-use-and-avoid-when-writing-about-disability\">inclusive language<\/a><span style=\"color: #000000\"> and <\/span><span style=\"color: #0563c1\"><a href=\"https:\/\/www.gov.uk\/government\/publications\/inclusive-communication\/accessible-communication-formats#easy-read-and-makaton\">easy read<\/a> best practice to create a new form which <\/span><\/span><span style=\"color: #000000;font-family: Arial\">gives a list of options and support available to help people take part. We\u2019ve also included some instructions for the event organiser and a privacy notice to explain how and why we\u2019re using personal information.\u00a0<\/span><\/p>\n<p><span style=\"font-family: Arial\"><span style=\"color: #000000\">We will be publishing the results of the form testing next week. If you would like more information email <\/span><u><span style=\"color: #0563c1\"><a>design@gov.scot<\/a>.<\/span><\/u><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Making events more accessible &nbsp; This blog is by Dr Philip J Kirk, Senior User Researcher in the Digital Directorate.\u00a0 As an organisation providing services for citizens, we\u2019re responsible for making sure research and design activities are inclusive and accessible. We must avoid unintentionally excluding anyone, for example because venues cannot accommodate an assistance dog&#8230;.<\/p>\n","protected":false},"author":490,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,16,1],"tags":[119,121,120],"class_list":["post-2460","post","type-post","status-publish","format-standard","hentry","category-digital-participation","category-scottish-approach-to-service-design","category-uncategorized","tag-accessibility","tag-inclusive-and-accessible-events","tag-inclusivity"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Helping people take part in research and events - Digital<\/title>\n<meta name=\"description\" content=\"The process of creating an inclusion form to help people take part in research and events.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.gov.scot\/digital\/2019\/02\/14\/helping-people-take-part-in-research-and-events\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Helping people take part in research and events - 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