{"id":2479,"date":"2019-02-21T14:23:12","date_gmt":"2019-02-21T14:23:12","guid":{"rendered":"https:\/\/blogs.gov.scot\/digital\/?p=2479"},"modified":"2019-02-21T14:23:12","modified_gmt":"2019-02-21T14:23:12","slug":"making-events-more-accessible-return-of-the-inclusion-form","status":"publish","type":"post","link":"https:\/\/blogs.gov.scot\/digital\/2019\/02\/21\/making-events-more-accessible-return-of-the-inclusion-form\/","title":{"rendered":"Making events more accessible: return of the inclusion form"},"content":{"rendered":"

Dr Philip J Kirk, Senior User Researcher in the Digital Directorate shares an update on the work the Office of the Chief Designer is doing to help make events more accessible.<\/p>\n

As an organisation providing services for citizens, we\u2019re responsible for making sure research and design activities are inclusive and accessible. This includes making sure we don\u2019t unintentionally exclude anyone, for example because venues cannot accommodate an assistance dog. <\/span><\/p>\n

This is something the user-centred design community is really passionate about. We developed some new inclusive tools and asked <\/span><\/span>colleagues across the Scottish Government for help in testing them. We had a great response with 12 teams offering to help test a new form and provide feedback.<\/span><\/p>\n

The inclusion form received positive feedback, with users telling us it was easy to use, making them feel \u201clike we had thought about them\u201d. We also heard it had created a \u201cgood conversation starter on individual needs\u201d.<\/span><\/p>\n

However, few people returned the form. We looked a bit deeper into this and discovered that, because people didn\u2019t know what they would be asked to do on the day, they often couldn\u2019t think about what would help them take part. More detail on this can be found on \u00a0the <\/span>Redesigning Design<\/span><\/u><\/a><\/span> blog, written by my colleague Dr Dhruv Sharma.<\/span><\/p>\n

A research project using the form developed an activity table to provide people with information about what would happen at the event. This resulted in better information on how we can help attendees. We have added this table to our own and are sending both to people joining our events. <\/span><\/p>\n

The feedback we\u2019ve received includes the following from a participant:<\/span><\/p>\n

\u201cThere are quite a lot of sessions and events taking place \u2026 that are requiring levels of participation, particularly with group exercises that people may not feel comfortable taking part in due to disabilities.<\/span><\/span><\/p>\n

\u201cThey sent [the inclusion form] but also sent out an [activity form] about the various methods they would be using to collect and display information, such as \u2018are you able to use post-its of different colours?\u2019, \u2018are you able to move around a room easily?\u2019<\/span><\/span><\/p>\n

\u201cThis was excellent and made me feel a lot less anxious about the day. Brilliant\u201d.<\/span><\/span><\/p>\n

For more information on this work, email design@gov.scot.<\/p>\n","protected":false},"excerpt":{"rendered":"

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