{"id":4021,"date":"2021-11-09T08:48:44","date_gmt":"2021-11-09T08:48:44","guid":{"rendered":"https:\/\/blogs.gov.scot\/digital\/?p=4021"},"modified":"2021-11-09T10:35:09","modified_gmt":"2021-11-09T10:35:09","slug":"finding-out-what-people-need-to-learn-about-cloud","status":"publish","type":"post","link":"https:\/\/blogs.gov.scot\/digital\/2021\/11\/09\/finding-out-what-people-need-to-learn-about-cloud\/","title":{"rendered":"Finding out what people need to learn about cloud"},"content":{"rendered":"

Blog by Serena Nusing, senior service designer, and Mark Daniels, senior user researcher,\u00a0Digital Transformation Division.<\/strong><\/p>\n

The Cloud First programme<\/a> within the Digital Directorate aims to support the Scottish Government and Scottish public sector in their journey to cloud ensuring they\u2019re able to realise the benefits of cloud. In this blog, Serena Nusing, senior service designer, and Mark Daniels, senior user researcher, share with you their approach for exploring cloud learning needs.<\/p>\n

Why we started this research project<\/strong><\/p>\n

We see many teams across the Scottish Government and the public sector struggling to get organisational buy-in for moving to cloud. There is a lack of understanding of what the move to cloud requires and a consistent approach on how to go about it is missing. Many departments and organisations are new to cloud and gaps in resources, skills and knowledge block them.<\/p>\n

Who we engaged with during the project<\/strong><\/p>\n

Over the course of our research we engaged with around 42 participants, from across 11 different public sector organisations. We decided that we wanted to recruit a focus group made up of actual users. In particular, outlining different job roles and responsibilities we needed to see represented in our participants. Based on this, we looked to recruit a mix of roles both generalists and specialists.<\/p>\n

Generalists included, staff working in:<\/p>\n