Luke Jeavons

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Office of the Chief Designer

Putting People with Lived Experience at the Heart of Building Scotland’s National Care Service

16th March 2023

We have said from the beginning that the National Care Service (NCS) will be designed by people with personal lived experience of accessing or delivering community health and social care support. People with ‘lived experience’ are experts in what works, and what doesn’t. Their experiences and ideas are essential to ensuring we make the right…

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