{"id":3060,"date":"2022-11-17T16:31:24","date_gmt":"2022-11-17T16:31:24","guid":{"rendered":"https:\/\/blogs.gov.scot\/health-social-care\/?p=3060"},"modified":"2022-11-18T11:49:38","modified_gmt":"2022-11-18T11:49:38","slug":"how-we-are-embedding-human-rights-into-the-national-care-service","status":"publish","type":"post","link":"https:\/\/blogs.gov.scot\/health-social-care\/2022\/11\/17\/how-we-are-embedding-human-rights-into-the-national-care-service\/","title":{"rendered":"How we are embedding human rights into the National Care Service"},"content":{"rendered":"

Charter of Rights and Responsibilities<\/strong><\/p>\n

We started work to co-design a Charter of Rights and Responsibilities (\u2018the Charter\u2019) for the NCS with people who have lived experience of social care, social work and community health support.<\/p>\n

The Charter will set out people\u2019s rights and responsibilities when accessing NCS support. It will provide a clear pathway for complaints and redress if rights are not met.<\/p>\n

We want to have a National Care Service that delivers for everyone in Scotland. To do that, we need to hear from people directly. Co-design lets us work alongside the people who use and deliver health and social care services, and the organisations which represent them, to ensure we build an organisation that works for everyone.<\/p>\n

Co-designing the Charter<\/strong><\/p>\n

We carried out the first round of co-design between April and June 2022. Co-designing the Charter will allow people with lived experience to make decisions with us on what the Charter should say, do, and feel like to ensure it meets their needs and expectations.<\/p>\n

During the first phase we interviewed 24 people who have experience of adult social care support. We deliberately included voices that are seldom heard in this kind of research. This included people who are part of LGBTI communities, people with learning or sensory impairments and people from minority ethnic communities.<\/p>\n

We asked people about:<\/p>\n