Public Procurement and Property

User Intelligence Groups: Driving better procurement through insight

January 19, 2026 by Scottish Procurement No Comments | Category Scottish Procurement, User Intelligence groups

Strong procurement starts with strong insight. User Intelligence Groups (UIGs) bring stakeholders together to shape strategies that truly reflect user needs – driving better outcomes, value, and adoption.

The people that get involved in the UIGs are critical to the success of a framework! UIGs need Procurement professionals and Subject Matter Experts to bring their experience, knowledge and ideas so the best frameworks can be put in place.

Those that have taken part in UIGs previously have shared their experience:

“Being part of a User Intelligence Group (UIG) is a valuable learning experience. UIGs enable you to analyse requirements from multiple perspectives and understand their impacts at all levels within an organisation. UIGs also present an opportunity to explore the art of the possible through industry engagement, which often uncovers innovative solutions for requirements – some of which you may never have encountered before or even knew to exist! While the end-to-end procurement journey is challenging, shaping a tender and seeing it come to fruition is immensely rewarding.” – Madeline Graham, Head of Procurement, Accountant in Bankruptcy

If you are keen to learn more, or get involved in any of our upcoming UIGs you can find out more from:

• Construction UIGs – colin.bell4@gov.scot
• Utilities UIGs – suzanne.reid@gov.scot
• Corporate and Professional Services UIGs – lynsey.miller@gov.scot
• ICT UIGs – laura.robertson@gov.scot

For further information on public procurement in Scotland please visit www.gov.scot/procurement

Please email enquiries to scottishprocurement@gov.scot

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Tags: frameworks, innovation

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