Social Security

First local jobs for Social Security Scotland

April 27, 2018 by No Comments | Category Social Security, Social Security (Scotland) Bill

Picture of Minister for Social Security Jeane Freeman

This week I announced the first stage of recruitment for the 400 locally based jobs with Social Security Scotland. Every one recruited to these jobs will be working to set up our local presence across the country. They will be building our local presence to frontline social security staff delivering face-to-face support in communities across Scotland over the next 3 years.

This is another important milestone in delivering a more accessible social security service for communities across Scotland.

This is just one of the many distinctly different features of our social security system. Built on the principles of dignity, fairness and respect, we are determined to put those principles into practice and deliver social security in a way that works with local services and always, focuses on helping people get the financial support they are entitled to.

People will be able to access our agency in a way that is convenient for them – be that online, over the phone or face-to-face. People using our service will be able to speak to our staff in premises that are fully accessible and as close to their homes as possible.

Our local staff will be based in existing central buildings around the country – like the Bathgate Partnership Centre I visited on Tuesday. This is a multi-functional community space that offers a range of local services including a library, shop and information services. That’s the kind of place our staff will work from – somewhere people and communities come together, for support, for advice, or to have a cuppa and a blether.

And because most of Scotland is rural, both north and south of the central belt, our staff will travel around those communities making sure that our social security service is as accessible as it possibly can be

The Local Delivery Relationship Leads we are recruiting for now will help to identify the best way to work in each area – be it city or town, village or island. We need people who have experience in leading a team and in forming good and productive relationships with key external stakeholders in local government, public and third sector organisations.

We are committed to creating a diverse workforce, one that reflects the diversity of Scotland’s population with all of its many talents. So we have designed our recruitment process to be as open, inclusive and supportive as we can. So we will fully support anyone interested in applying for these and becoming a part of this exciting new public service for Scotland.

I look forward to bringing more Social Security Scotland staff on board and beginning the planning and implementation of our local support service.

More information on these jobs can be found at the Social Security Scotland recruitment website or by contacting the helpline on 0800 029 4974.


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