Digital

  • Designing complex content in the age of Artificial Intelligence (AI)

    10th October 2025 by

    Guest blog post by Therese Hooper, Lead Content Designer in Social Security Scotland. This blog is about the tools I used to tackle a complicated content challenge, working in a new cross-functional team facing major time constraints. The role of content design You will have heard this before. A content designer’s role is not just...

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  • Drawing is designing

    6th October 2025 by

    Guest blog post by Andy Robertson, Senior Content Designer in Social Security Scotland. In the age of shiny new Artificial Intelligence (AI) tools, I’m making the case for pen and paper. As a senior content designer in government, here’s how I use my drawing skills.     I love to draw Some of my strongest...

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  • Refreshing Scotland’s Digital Strategy, part 4: collaboration and engagement

    20th August 2025 by

    Blog post by Becca Fairless, Head of Digital Strategy and Policy, Scottish Government  Welcome to the fourth edition of our blog-along as we work with our colleagues in local government to refresh the Digital Strategy for Scotland.  Last time Sam Hill, one of the designers who supported our engagement effort, blogged about the theory of...

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