Participation
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Five top tips for using social media to engage citizens
16th October 2019 by James Coltham
James Coltham, Head of Digital & Content, shares some top tips for how the team are increasing citizen engagement through social media.
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Using a chatbot to engage the public in consultation
12th February 2019 by Chris Connolly
Whilst working on a consultation it occurred to us that it would be a good fit for giving a chatbot a go. Overall the topic is of public interest, easy to understand and questions were appropriate for an automated script.
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