Public Procurement and Property

Procurement Journey update

June 13, 2019 by Eddie Chapman No Comments | Category Best practice, buyers, Procurement Journey, Scottish Procurement

A national survey and a user testing exercise was completed in early 2019 with a view to identifying areas of the Procurement Journey that could be improved. The survey ran from 1 March 2019 and closed on  22 March 2019, receiving 360 responses.

The survey found that although 86% of respondents said the Procurement Journey guidance meets their current needs, a number of areas for improvement were identified.

Room for improvement

Areas identified for improvement include:

• All tools, templates and documents being improved and updated
• Improved functionality, including search function and navigation
• Improved page composition and document access
• Inclusion of best practice construction and sustainability guidance
• Inclusion of best practice guidance on the public procurement of innovation
• Improved dynamic purchasing system guidance
• Refresh old contract management guidance across all routes
• Guidance videos
• Guidance presentations
• Checklists
• Case studies

A phased approach

In response to the survey findings, an improvement exercise has been planned for 2019-20, which will be delivered in a phased approach. Further updates on progress will be issued in line with each phase.

• Survey findings and improvement plan

Thank you to all that completed the Procurement Journey survey – your feedback is invaluable.

If you have any questions about the survey or the Procurement Journey, please contact us.

Tags: feedback, Procurement Journey, Survey

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