Public Procurement

Procurement Journey update

June 13, 2019 by No Comments | Category Best practice, buyers, Procurement Journey, Scottish Procurement

A national survey and a user testing exercise was completed in early 2019 with a view to identifying areas of the Procurement Journey that could be improved. The survey ran from 1 March 2019 and closed onĀ  22 March 2019, receiving 360 responses.

The survey found that although 86% of respondents said the Procurement Journey guidance meets their current needs, a number of areas for improvement were identified.

Room for improvement

Areas identified for improvement include:

  • All tools, templates and documents being improved and updated
  • Improved functionality, including search function and navigation
  • Improved page composition and document access
  • Inclusion of best practice construction and sustainability guidance
  • Inclusion of best practice guidance on the public procurement of innovation
  • Improved dynamic purchasing system guidance
  • Refresh old contract management guidance across all routes
  • Guidance videos
  • Guidance presentations
  • Checklists
  • Case studies

A phased approach

In response to the survey findings, an improvement exercise has been planned for 2019-20, which will be delivered in a phased approach. Further updates on progress will be issued in line with each phase.

Thank you to all that completed the Procurement Journey survey – your feedback is invaluable.

If you have any questions about the survey or the Procurement Journey, please contact us.


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