Public Procurement

Go Awards Scotland winners

November 12, 2020 by No Comments | Category Best practice, GO Awards Scotland, Procurement news, Scottish Procurement

Congratulations go out to our Scottish Government contract and supplier management (CSM) team, working in partnership with the National Energy Efficient Scotland delivery team, for being named winners at this year’s Go Awards Scotland.

The awards recognise the achievement and successes of procurement teams from all aspects of public, private and third sector organisations across Scotland.

The team entered two categories this year:

  • the first for ‘Supplier Relationship Management’ which focuses on practises for managing suppliers in the ‘most effective, productive and collaborative way’;
  • the second for ‘Best Contractor’ (a joint application alongside our supplier Warmworks). In this category the key criteria is ‘ensuring end-user expectations are met / exceeded, whilst paying heed to issues such as efficiency and sustainability’;
  • In addition, Warmworks also entered the ‘Outstanding Response to Covid’ category.

The team were absolutely delighted to receive the top prizes in both categories and Warmworks also received a ‘Highly Commended’ award for their Covid entry”.

The Project

Warmer Homes Scotland (WHS) is the Scottish Government flagship fuel poverty scheme designed to reduce the number of Scottish households living in fuel poverty, improve the national housing stock and reduce carbon emissions.

The contract, valued at £224m, was awarded in April 2015 to Warmworks Scotland for 5 years with the option to extend for a further 2 years. Now in its sixth year with work already underway for the re-tender which will begin next year, led by the Scottish Government Procurement Team.

The CSM team works closely with the WHS policy team to manage the contract, maintaining monthly engagement with Warmworks, which includes performance reviews via the teams bespoke balanced scorecard.

The contract management model used for WHS has been recognised as good practice and has formed the cornerstone of the Scottish Government CSM model.  The lessons learned from WHS also feature in the design and content of our CSM training programme.

The Benefits

The £32m annual contract budget represents a major investment by Scottish Ministers each year, making it vital that we achieve best value and deliver as many benefits as possible.

To date, the WHS contract has provided support to more than 20,000 customers across the length and breadth of Scotland covering all 32 local authority areas, including those in the most remote locations. As well as receiving new energy efficient heating systems (usually without charge), the average WHS customer saves around £300 against their annual fuel bills.

When we consider that many of these customers live in fuel poverty, the service and support this contract provides can be truly life changing.

By the end of its life, the contract will have created over 600 jobs across the supply chain and over 80 apprenticeships. We also estimate that around 40,000 tonnes of Co2 will have been saved.

For further information please contact

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