Public Procurement and Property

Telephony and Communication Services Dynamic Purchasing System

June 9, 2026 by Scottish Procurement No Comments | Category Dynamic Purchasing System, Scottish Procurement

Our Telephony and Communication Services Dynamic Purchasing System (DPS) is a route to market for the associated services. It has been developed with support and input from stakeholders across the public sector, helping to make sure it works well in practice and meets the needs of both buyers and suppliers.

The DPS commenced on 27 April 2022 and is open for suppliers to join until March 2028.

What is a DPS?

A DPS is an electronic method of procurement, based on a list of pre-qualified suppliers for commonly used purchases, from which Scottish public sector organisations can invite tenders. As a procurement process, it has some aspects that are similar to a framework agreement with opportunities competed for through calls for competition. There is no limit to the number of suppliers that can participate in the DPS and suppliers have the ability to apply to join at any time during the period of the DPS.

How the DPS works

The DPS operates via a two‑stage process. Suppliers apply to join by completing a Single Procurement Document (SPD). Public sector buyers then run calls for competition through the DPS, inviting all approved suppliers within the relevant lot to bid.

Scope of services

This DPS is for the provision of telephony and communication services providing a full range of services across two lots.

It can support a wide range of services including:

• call centre requirements
• unified telecoms
• Wi-Fi and broadband needs
• LAN/WAN requirements
• audio visual services
• equipment
• hardware and associates software
• accessories
• support
• maintenance and repair
• consultancy services

Who can use the DPS?

Suppliers of any size from anywhere can apply to join the DPS at any time. Suppliers wishing to join should register with Public Contracts Scotland – Tender (PCS-T). The DPS is available for use by all Scottish Public Sector organisations to tender their requirements for services in Scotland.

Why use the DPS?

The benefits of the dynamic purchasing system are:

• easy access for public sector bodies to a full range of telephony and communication services
• It is a streamlined procurement process for buyers and suppliers, which may be helpful for new/smaller suppliers
• encourages small and medium-sized enterprise (SMEs) participation
• encourages competition
• suppliers can join the DPS at any time, provided they meet the minimum selection criteria
• access to a wide range of suppliers and services
• all suppliers will have third party cyber accreditation or equivalent
• all suppliers have confirmed they pay the real living wage as a minimum to all staff delivering services via this DPS
• no minimum or maximum contract value / contract duration

Further information

Further information including a buyer and supplier guide can be found on the dedicated web page, the Procurement Journey and the video below.

For further information on public procurement in Scotland please visit www.gov.scot/procurement

Please email enquiries to scottishprocurement@gov.scot

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Tags: Dynamic Purchasing System, PCS-T

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