Digital

  • Online Identity Assurance – Voices: Ruchir Shah

    7th December 2018 by

    As you will have seen from our last blog post, the Scottish Government’s Online Identity Assurance programme is moving into a new phase. Our work has been greatly enhanced by the input of our key stakeholders. Ruchir Shah, Head of Policy at the Scottish Council for Voluntary Organisations and a leader in the Open Government...

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  • Web archiving – what you need to know

    29th November 2018 by

    To celebrate World Digital Preservation Day (29 November) we’ve published guidance on web archiving. Working with National Records of Scotland and National Library of Scotland – the organisations who carry out legal duties to archive web content – we’ve created new archiving guidance for content owners across the public sector. Our aim is to make...

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  • Online Identity Assurance – Collaborating through OIX

    28th November 2018 by

    As we have documented in some of earlier posts, the process of developing a common approach to how people can prove their identity for accessing government services online in Scotland is a complex one. Wherever you look, there are questions to be answered: What information do different agencies need to serve the needs of their...

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  • Scottish Digital Academy – Building capability to deliver transformation.

    22nd November 2018 by

    Guest post by Agile coach, Dean Rhodes from the Scottish Digital Academy, Scottish Government. Our aim at the Scottish Digital Academy is “building capability to deliver digital transformation” but what does that actually mean? Well, on our courses, we focus on two main things, why we are building that service and how we build the...

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  • Online Identity Assurance – Thank you stakeholders

    1st November 2018 by

    The Online Identity Assurance team held its third and final Stakeholder Group meeting of 2018 this week, bringing together a wide range of people with interest in our work. The meeting, chaired by Scottish Government’s Chief Data Officer Roger Halliday at Dovecot Studios in Edinburgh, brought together 15 individuals from our Stakeholder Group, 11 who...

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  • Online Identity Assurance – opportunity to attend next National Stakeholder Meeting

    17th October 2018 by

    As work of the Online Identity Assurance programme approaches the start of the prototyping ‘alpha’ phase next month, it’s that time again for our National Stakeholder Group  meeting. In the last blog  post, we outlined the work we were planning to do with Open Identity Exchange (OIX). Since then, the project team has held 2...

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  • Online Identity Assurance – Join us in our proof of concept phase

    29th August 2018 by

    Organisations involved in digital identity are now being invited to get involved with the forthcoming Alpha phase of the Online Identity Assurance project. As we highlighted in our last blog, we have joined the non-profit collaborative Open Identity Exchange (OIX) in order to gain greater exposure to people and organisations with interest in issues around...

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  • Online Identity Assurance – Working with OIX

    22nd August 2018 by

    In our last blog post, we outlined what we want to achieve in the next phase of our Online Identity Assurance project, the Alpha. We have looked at best practice worldwide, especially the way that the UK Government Digital Service (GDS) have collaborated with the private sector to tackle common issues around digital identity verification...

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  • Developing content standards for better public services

    16th August 2018 by

    Screenshot of content standards which lists the following cateogries: content strategy, content delivery, content roles and digital first service standard.

    We’ve produced a set of content standards to help colleagues in the Scottish Government, and our public sector partners, deliver effective content. Our ultimate aim is to help improve public services. Why content standards are helpful Everything that public sector organisations publish should meet their users’ needs. Our standards will: provide tools, techniques and processes you...

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  • What content designers do when they’re not writing

    13th August 2018 by

    Poster from 2018 cross government content design conference that says "we communicate complex information simply, concisely and with a focus on user needs.

    This post was inspired by Lisa Reichelt’s excellent summary of what user researchers do when they’re not researching. Content designers: work as part of cross-functional service teams in the Scottish Government support public sector colleagues who are designing new services, or improving existing ones create and maintain content on mygov.scot People who haven’t worked with content designers...

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