Stewart Hamilton

Written 65 posts

Communications and Engagement Officer

Connecting Scotland – Over £48 million to get 60,000 citizens online

24th March 2021

Blog by Katie Lyne, Communication manager, Digital Participation Team. 2020 was a year that no one could predict. Governments around the world rallied to support and protect their citizens and Scotland was no exception. When it launched in May 2020 Connecting Scotland aimed to tackle digital exclusion and enable citizens to access the services they…

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Priorities for 2021 to help the Digital Directorate make government services better

24th March 2021

Blog by Serena Nusing and Sam Ernstzen, User Centred Design team, Digital Transformation Division. The job of a service designer in Digital is to advocate for the Scottish Approach to Service Design and to support the development of user-centred, accessible and effective services. In this blog Serena Nusing, senior service designer, and Sam Ernstzen, service…

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Digital Strategy for Scotland – People and place

15th March 2021

Last week we launched A Changing Nation: How Scotland will Thrive in a Digital World, a new Digital Strategy for Scotland. The new strategy sets out the role digital will play in our recovery from coronavirus, and how we can work together to enable Scotland to fulfil its potential, facing the challenges and opportunities digital…

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What happened during Services Week 2021

12th March 2021

Serena Nüsing, service designer in Digital Directorate, shares what happened during Services Week 2021 at Scottish Government and what people thought about it. Last week was Services Week and Scottish Government got involved. Services Week is an annual self-organised week of events to discuss good, accessible, equitable, and sustainable public services. From Monday to Friday…

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Launch of new Digital Strategy for Scotland

11th March 2021

We’ve launched the new Digital Strategy for Scotland. The new Digital Strategy for Scotland, “A Changing Nation: How Scotland Will Thrive In A Digital World” sets out the role digital will play in our recovery from coronavirus, and how we can work together to enable Scotland to fulfil its potential, facing the challenges and opportunities…

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Designing for everyone: user research in the Cloud First Programme

8th March 2021

Blog by Marta Kuczkowska, User Researcher, Cloud First Programme. This programme aims to help organisations in the public sector to use and benefit from cloud technology in their services. Designing for two audiences In user research we work with people to understand their different goals, needs or reasons for using public services. Each user also…

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Additional funding to support essential digital skills

2nd March 2021

Blog by Katie Lyne, Communication manager, Digital Participation Team. The Scottish Government, SCVO, BT, Cellnex and Edinburgh and Lothian Health Foundation have been working in partnership to secure over £700,000 for 3 funds to support people in Scotland gain essential digital skills and internet access. The 3 funds are: The Digital Participation Charter Fund Connecting…

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Shared Services Programme Bidder event – 9 March

23rd February 2021

The Scottish Government Shared Services programme is looking to engage with the market on options to transform the provision of shared services in government. We currently deploy separate Oracle eBusiness Suite solutions for HR/Payroll and Finance. This enables the delivery of services to core Government Directorates and their employees and also a range of Executive…

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Research Data Scotland – Progress and priorities

22nd February 2021

Blog by Roger Halliday, Chief Statistician, Scottish Government and Interim CEO, Research Data Scotland. Research Data Scotland’s mission is to improve the health, economic, social and environmental wellbeing of Scotland by enabling innovation and research through access to data for research in the public good. It will also aim to attract investment into Scotland by…

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Get involved with Services Week 2021

19th February 2021

Sam Ernstzen and Serena Nusing, service designers in the Digital Directorate, are bringing Services Week to Scottish Government. Services Week is happening from 1st to 5th March and is open for everyone to participate and attend for free. Services Week is a series of cross-government events initiated by Government Digital Services (GDS) that look at…

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