Digital

  • Building confidence in content design

    18th December 2024 by

    Guest blog from Claire Robertson, Senior Content Designer, Social Security Scotland. Over the next few months, Social Security Scotland will be sharing a series of blogs from our User Centred Design team. We’ll give an insight into our ways of working and share some examples of our collaborative, user-centred approach. At Social Security Scotland, working...

    Read more

  • Foundations of the Digital State – Independent research report published

    18th November 2024 by

    Blog post by Becca Fairless, Head of Strategy, Policy and Communications, Digital Directorate.  OverviewThis is a summary of the independent research report “Foundations of the Digital State” by Gordon Guthrie, a Digital Fellow of the First Minister’s Digital Fellowship Programme during 2023-2024. The research aimed to lay out a transformative roadmap for how governments imagine...

    Read more

  • ScotAccount – helping you access services

    14th November 2024 by

    David Duncan-Fraser, ScotAccount Service Owner, provides direction on how to use ScotAccount and is responsible for the day-to-day running of the service. This includes guidance on where ScotAccount is used within public services, and how users can be supported to sign in to their accounts and verify their information if required.  ScotAccount is a new...

    Read more

  • Moveable Transactions Project – Senior Responsible Officer (SRO) reflections

    13th November 2024 by

    Guest blog from Laura Johnstone, Continuous Improvement team, Digital Assurance Office. The Digital Assurance Office (DAO) working with Registers of Scotland (RoS) have shared some of their experiences from the delivery of the Moveable Transactions project.  For this blog we caught up with the Senior Responsible Owner (SRO) for the project, Anne Godfrey, to capture...

    Read more

  • Trove.scot – user engagement

    23rd October 2024 by

    Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office. This case study explores how the trove.scot Service Team took a user centred approach. This is the last of three case studies that have been prepared with Historic Environment Scotland (HES) to capture their activities and reflections. Check out the first two case studies...

    Read more

  • A shared destiny for public sector data

    18th October 2024 by

    Blog post by Shona Nicol, Head of Technical Data Policy, Data Division, Digital Directorate. As a data professional, it can sometime feel hard to get others interested in data. Perhaps like many in this profession, I can often express the importance and value of data for good in an overly technical way. However when our...

    Read more

  • Trove.scot – working with your supplier

    16th October 2024 by

    Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office. Working with your supplier This case study explores how the trove.scot Service Team worked with the supplier they appointed to design and deliver trove.scot and their reflections. This is the second of three case studies prepared with Historic Environment Scotland (HES). The first, exploring...

    Read more

  • Trove.scot – embedding the Standard and working with the assessment process

    9th October 2024 by

    Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office. Historic Environment Scotland (HES) care for and curate millions of internationally renowned collections and archives. As the lead public body for Scotland’s historic environment, they also play a key role in identifying, celebrating and protecting Scotland’s most significant heritage. Their records on listed buildings,...

    Read more

  • ScotAccount – helping more people to access public services online

    23rd September 2024 by

    Trudy Nicolson, Programme Director for the Scottish Government’s digital identity programme, updates us on progress and the opportunities ahead. ScotAccount launched in February 2023 as a secure and simple way to access public services online.  Working initially with Disclosure Scotland, ScotAccount has enabled people to access their disclosure results online. More recently, ScotAccount has assisted...

    Read more

  • Moveable Transactions Project: good governance and active leadership

    18th September 2024 by

    Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office. Introduction Registers of Scotland (RoS) are undertaking a project to build, launch and maintain two new public Registers, introduced by the Moveable Transactions (Scotland) Act 2023. The timeline for the commencement of the Registers is dependent on the implementation of secondary legislation. Read our...

    Read more