Digital
-
Care Inspectorate’s Stage 2 Digital Transformation project -governance in an agile delivery environment
22nd July 2026 by Stewart Hamilton
Blog by Niamh Duncan, Independent Assurance Stakeholder Communications Manager in the Scottish Government’s Digital Assurance Office. Introduction The Care Inspectorate have been undertaking the second stage of an ambitious digital transformation project since May 2020. Stage 2 of the project builds on the replacement of end of life legacy systems and aims to continue the...
-
Care Inspectorate’s Stage 2 Digital Transformation project – using assurance proactively
15th July 2026 by Stewart Hamilton
Blog by Niamh Duncan, Independent Assurance Stakeholder Communications Manager, Scottish Government, Digital Assurance Office. Introduction The Care Inspectorate is a scrutiny body which supports improvement, looking at the quality of care in Scotland to ensure it meets high standards. Over 600 staff work across Scotland, specialising in health and social care, early learning and childcare,...
-
Technology Assurance Framework – what we learned from Major Digital Project Reviews in 2025-26
24th June 2026 by Stewart Hamilton
Guest blog by Anneke Davie, Audit and Assurance Insights team, Digital Assurance Office. In 2025-26, 45 major digital project reviews were completed under the Technology Assurance Framework (TAF). These reviews generated 345 recommendations for improvement. These recommendations have been analysed to identify common challenges and are shared to support others to deliver more successful projects. This blog...
-
Communications and engagement – insights from the Technology Assurance Framework
4th March 2026 by Stewart Hamilton
Guest blog by Anneka Davie, Continuous Improvement team, Digital Assurance Office. The Digital Assurance Office (DAO), who administer the Technology Assurance Framework (TAF), share the lessons learned from major digital project reviews to support others to deliver more successful projects. By analysing the recommendations from our major digital project reviews, we can identify common challenges. In...
-
Technology Assurance Framework – what we learned from Digital Scotland Service Standard Assessments in 2024-25
11th September 2025 by Stewart Hamilton
Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office In 2024-25, 22 Digital Scotland Service Standard (DSSS) assessments were carried out under the Technology Assurance Framework (TAF). The Digital Assurance Office, who administer the TAF, have analysed the outcomes from these assessments to identify common challenges and are sharing these to support others...
-
Technology Assurance Framework – what we learned from Major Digital Project Reviews in 2024-25
11th September 2025 by Stewart Hamilton
Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office. In 2024-25, 37 major digital project reviews were completed under the Technology Assurance Framework (TAF). These reviews generated 288 recommendations for improvement. The Digital Assurance Office (DAO), who administer the TAF, have analysed these recommendations to identify common challenges and are sharing these to support others...
-
Digital Support Service Procurement- SRO reflections on the value of independent assurance
30th April 2025 by Stewart Hamilton
Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office. The Digital Assurance Office (DAO) are working with project and service teams who have received independent assurance through the Technology Assurance Framework (TAF) to share their experiences. In our last blog we heard from Eddie Turnbull, Deputy Director, Agriculture and Rural Economy (ARE), Scottish...
-
Digital Support Service Procurement- SRO reflections on embedding assurance
23rd April 2025 by Stewart Hamilton
Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office. The Digital Assurance Office (DAO) are working with project and service teams who have received independent assurance through the Technology Assurance Framework (TAF) to share their experiences. We recently caught up with Eddie Turnbull, Deputy Director, Agriculture and Rural Economy (ARE) Directorate in the...
-
Reflections from SEPA’s Future Flood and Incident Messaging Service programme team
19th March 2025 by Stewart Hamilton
Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office. Introduction SEPA (Scottish Environment Protection Agency) is Scotland’s environmental regulator and the national flood forecasting, flood warning and strategic flood management authority. The Future Flood and Incident Messaging Service (FFIMS) programme was initiated in 2020 to replace the previous Flood Warning Dissemination System and digitally...
-
The Social Security Programme – approach to integrated assurance
5th February 2025 by Stewart Hamilton
Guest blog from Lois MacFadyen, Head of the Digital Assurance Office. The Social Security Programme was set up to build and implement the new Social Security System in Scotland, making arrangements for the delivery of 17 benefits. The design and development work on the first end to end service started in October 2017 and the...