Digital

  • Building joined-up digital public services in Scotland

    18th June 2026 by

    Blog post by Isaac Smith, Deputy Director for Digital Components and Infrastructure. Over the past few years, Scotland has made significant progress in delivering digital infrastructure to support public services. As more of these services are made available there is an increasing need to manage them as a holistic suite of products rather than focusing on individual services.   This shift towards more connected services aligns closely with the Scottish Government’s Public Service Reform Strategy (PSR), which emphasises the need for services to be more...

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  • Boost creativity and collaboration: The power of pair writing

    18th June 2026 by

    Morven MacAllister, a content designer in Social Security Scotland blogs about pair writing and its benefits. What is pair writing? Content designers create content for everyone. We make complex services and systems easy to use and complex language easy to understand. We help users complete tasks and help teams design tasks for a user to...

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