Digital
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Refreshing Scotland’s Digital Strategy, part 3: Using co-design in stakeholder engagement
23rd July 2025 by deborahamzil
Blog post by Sam Hill, Senior User Researcher in Scottish Government’s Digital Directorate. I’m a user researcher. This is a profession that specialises in running processes of learning together, testing things out, before reflecting on how well those changes went, or might go if we were to implement them. The Scottish Approach to Service Design is...
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