Digital

  • Trove.scot – user engagement

    23rd October 2024 by

    Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office. This case study explores how the trove.scot Service Team took a user centred approach. This is the last of three case studies that have been prepared with Historic Environment Scotland (HES) to capture their activities and reflections. Check out the first two case studies…

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  • Trove.scot – working with your supplier

    16th October 2024 by

    Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office. Working with your supplier This case study explores how the trove.scot Service Team worked with the supplier they appointed to design and deliver trove.scot and their reflections. This is the second of three case studies prepared with Historic Environment Scotland (HES). The first, exploring…

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  • Trove.scot – embedding the Standard and working with the assessment process

    9th October 2024 by

    Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office. Historic Environment Scotland (HES) care for and curate millions of internationally renowned collections and archives. As the lead public body for Scotland’s historic environment, they also play a key role in identifying, celebrating and protecting Scotland’s most significant heritage. Their records on listed buildings,…

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  • Technology Assurance Framework – what we learned from Digital Scotland Service Standard Assessments in 2023-24

    16th July 2024 by

    Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office The Digital Assurance Office, who administer the Technology Assurance Framework (TAF), share the lessons learned from their assurance reviews to support others to deliver more successful projects and programmes.  This blog shares what we learned from the 28 Digital Scotland Service Standard (DSSS) assessments…

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  • National Entitlement Card smart ticketing – Meeting digital standards

    30th May 2024 by

    Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office. Introduction Some Scottish island citizens are entitled to concessionary ferry travel.  The aim of the Ferries National Entitlement Card Smart Ticketing project was to transform the existing service by moving from a manual paper based service to a digital and smartcard service. Context This…

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  • National Entitlement Card Smart Ticketing – Creating a multidisciplinary team

    23rd May 2024 by

    Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office. Introduction Some Scottish island citizens are entitled to concessionary ferry travel.  The aim of the Ferries National Entitlement Card Smart Ticketing project was to transform the existing service by moving from a manual paper based service to a digital and smartcard service.  New digital…

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  • Privacy by design and default – ScotAccount

    29th February 2024 by

    Laurie Brown, Digital Information Security Officer, provides strategic information security direction, assurance, and governance across a number of Scottish Government digital public services including the work to introduce ScotAccount.   ScotAccount is an online service that allows people to sign in to public services in a user-centred and secure way. It makes accessing services easier and…

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  • Security Principles – ScotAccount

    27th October 2023 by

    Laurie Brown, Digital Information Security Officer within Scottish Government, provides strategic information security direction, assurance and governance across a number of Scottish Government digital public services including the work of the digital identity programme.

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  • Technology Assurance Framework – what we learned from Digital Standard Assessments in 2022/23  

    18th October 2023 by

    In 2022/23 28 Digital Standard Assessments were completed under the Technology Assurance Framework (TAF). The Digital Assurance Office, who administer the TAF, want to share the lessons learned from our assurance reviews. This blog shares our insights on the areas that presented the most challenge to projects going through a Digital Standard Assessment in 2022/23.

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