Digital

  • Care Inspectorate’s Stage 2 Digital Transformation project -governance in an agile delivery environment

    22nd July 2026 by

    Blog by Niamh Duncan, Independent Assurance Stakeholder Communications Manager in the Scottish Government’s Digital Assurance Office. Introduction The Care Inspectorate have been undertaking the second stage of an ambitious digital transformation project since May 2020. Stage 2 of the project builds on the replacement of end of life legacy systems and aims to continue the…

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  • Care Inspectorate’s Stage 2 Digital Transformation project – using assurance proactively

    15th July 2026 by

    Blog by Niamh Duncan, Independent Assurance Stakeholder Communications Manager, Scottish Government, Digital Assurance Office. Introduction The Care Inspectorate is a scrutiny body which supports improvement, looking at the quality of care in Scotland to ensure it meets high standards. Over 600 staff work across Scotland, specialising in health and social care, early learning and childcare,…

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  • ScotPayments: Confirmation of Payee – Driving Efficiency and Fraud Prevention

    8th December 2025 by

    Blog by ScotPayments’ Raven Green, Senior Digital Portfolio Manager and Megan Abbott, Lead Business Relationship Manager. Last year, we wrote about the launch of Confirmation of Payee (CoP), a simple but powerful feature that checks names and bank details before payments are made. At the time, we knew CoP had the potential to reduce misdirected…

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  • ScotPayments – Onboarding milestones and reflections

    17th July 2025 by

    Blog by Megan Abbott, Lead Business Relationship Manager, ScotPayments. Milestones In a recent update, we shared that the ScotPayments team was focused on onboarding new partners and progressing toward Public Beta. Since then, we’ve made significant strides. In January, we began onboarding the Scottish Public Pensions Agency (SPPA) as our second Beta partner. We’re proud to share…

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  • ScotPayments – Building our own in-house technical capabilities

    9th January 2025 by

    Blog by Megan Abbott, Lead Business Relationship Manager in ScotPayments, sharing an update on progress and how the team have been working on their own internal transformation by building in-house technical capabilities. Here at ScotPayments we focus a lot on how we are supporting the digital transformation of public services in Scotland. By thinking about…

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  • ScotPayments – Confirmation of Payee has launched

    28th March 2024 by

    Blog by Megan Abbott, Lead Business Relationship Manager, ScotPayments. In our last blog, we shared a progress update for ScotPayments, a new payments service being designed and built by the Digital Directorate. Since then, we have gone live with our new feature Confirmation of Payee. Confirmation of Payee helps users verify that they are sending…

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  • ScotPayments – £13.5 million milestone reached

    18th December 2023 by

    Since launching the minimal viable service in June 2022, we’ve continued to take an agile approach to the development of the platform and adoption of payments, starting small and allowing the service to scale over time. As of December 2023, ScotPayments has now processed over 6000 payments to the value of £13.5 million which will increase at pace as we continue to scale our platform.

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  • SG Payments Service – Two million pounds milestone reached

    14th December 2022 by

    Blog by Ben Mills, Service Designer, SG Payments Team, Civil Service Fast stream. It has been several months since we last posted an update, and a lot has happened. The Scottish Government Payments Service officially moved into Private Beta in June 2022 when we launched our Minimum Viable Service, working with our first early adopter…

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  • SG payments service – Launch of private beta

    27th June 2022 by

    Blog by Lesley Allen, Service Owner, and Fiona Maclellan, Senior Service Designer, for the SG Payments Service. On 22 June, the Scottish Government Payments Service officially moved into private beta. Independent Living Fund Scotland, our beta partner, cut the ribbon and successfully made the first of many weekly Bacs payments to Transition Fund recipients. We’re…

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  • Reflections on Leading in a Digital World

    24th March 2022 by

    Blog by Lee Dunn, Head of the Scottish Government’s, Scottish Digital Academy. The Leading in a Digital World programme supports senior leaders transforming their organisation to address the challenges and opportunities presented by our digital world. The first cohort to go through the new programme is now underway and they met for two days on…

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