Digital

  • SG payments service – Launch of private beta

    27th June 2022 by

    Blog by Lesley Allen, Service Owner, and Fiona Maclellan, Senior Service Designer, for the SG Payments Service. On 22 June, the Scottish Government Payments Service officially moved into private beta. Independent Living Fund Scotland, our beta partner, cut the ribbon and successfully made the first of many weekly Bacs payments to Transition Fund recipients. We’re…

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  • Reflections on Leading in a Digital World

    24th March 2022 by

    Blog by Lee Dunn, Head of the Scottish Government’s, Scottish Digital Academy. The Leading in a Digital World programme supports senior leaders transforming their organisation to address the challenges and opportunities presented by our digital world. The first cohort to go through the new programme is now underway and they met for two days on…

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  • Making our first payments using the Payments Service

    17th January 2022 by

    Blog by Alasdair Murray, Business Analyst, Cloud And Digital Services Division. On Wednesday 8th December, the SG Payments Service, which is operated by the Scottish Government’s, Digital Directorate, successfully processed its first payroll run for Independent Living Fund Scotland (ILF Scotland). While it’s a cause for celebration, we know that it’s only the tip of…

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  • From tiny acorns: delivering a new payments service

    7th December 2021 by

    Hugh Wallace, Service Owner, Digital Directorate, talks about the build up to a significant milestone for Scottish Government’s payments service. It feels like a timely moment to be writing about Scottish Government’s payments service. It was almost three years ago to the day when a small team – just four of us at the time…

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  • The Digital Support Hub: helping you create better digital services

    24th September 2021 by

    The Digital Support Hub team based in the Scottish Government’s Digital Directorate blog about the new Digital Support Hub, a support and knowledge hub for building better digital services for the people of Scotland. Bringing the public sector’s digital knowledge together The Digital Support Hub was launched to support the Digital Strategy for Scotland –…

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  • SG Payments Beta Update: Building a Common Platform

    16th February 2021 by

    Blog by Jennifer Campbell, Product Manager, Digital Transformation Division. Previously, we blogged about the SG Payments Project’s experience of moving from Alpha into Beta and the things we hope to achieve within this phase. Now that we’re a few months into our Beta work, we’re starting to make important decisions about how the service will…

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  • SG Payments – Moving from Alpha to Beta

    25th November 2020 by

    Blog by Carron Macnab, Delivery Manager, Product and Commercial Division. As a key commitment in the Digital Strategy for Scotland, the SG Payments Service will incrementally replace existing disparate and disconnected platforms that we currently use for paying out pensions, benefits and grants. We’ve previously blogged about our successful Alpha and proof of concept phases,…

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  • Digital Strategy Consultation – Transforming Government

    16th November 2020 by

    We recently introduced a consultation for the new Digital Strategy for Scotland and highlighted why it is so important for people across the country to have their voices heard. This is the third blog in a short series taking a look at the key themes raised within the strategy and why digital transformation of public…

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  • SG payments project – Keep on collaborating

    30th September 2020 by

    Blog by Fiona Maclellan, Senior Service Designer, Product and Commercial Division. The SG payments project has taken a user-centred approach since it began in 2018. This has involved working closely with users through the Discovery phase, our Alpha build and as we prepare for our next phase. We recently posted about the project’s progress, and…

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  • SG Payments Alpha & beyond

    12th August 2020 by

    Blog by Fiona Maclellan, Senior Service Designer, Product and Commercial Division. In 2019 we announced our payments project and introduced the team working on it. Since then we’ve not given you an update on this blog, but that doesn’t mean things have stood still. We’ve been busy building a prototype digital service, as an Alpha…

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