Digital

  • From tiny acorns: delivering a new payments service

    7th December 2021 by

    Hugh Wallace, Service Owner, Digital Directorate, talks about the build up to a significant milestone for Scottish Government’s payments service. It feels like a timely moment to be writing about Scottish Government’s payments service. It was almost three years ago to the day when a small team – just four of us at the time…

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  • The Digital Support Hub: helping you create better digital services

    24th September 2021 by

    The Digital Support Hub team based in the Scottish Government’s Digital Directorate blog about the new Digital Support Hub, a support and knowledge hub for building better digital services for the people of Scotland. Bringing the public sector’s digital knowledge together The Digital Support Hub was launched to support the Digital Strategy for Scotland –…

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  • SG Payments Beta Update: Building a Common Platform

    16th February 2021 by

    Blog by Jennifer Campbell, Product Manager, Digital Transformation Division. Previously, we blogged about the SG Payments Project’s experience of moving from Alpha into Beta and the things we hope to achieve within this phase. Now that we’re a few months into our Beta work, we’re starting to make important decisions about how the service will…

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  • SG Payments – Moving from Alpha to Beta

    25th November 2020 by

    Blog by Carron Macnab, Delivery Manager, Product and Commercial Division. As a key commitment in the Digital Strategy for Scotland, the SG Payments Service will incrementally replace existing disparate and disconnected platforms that we currently use for paying out pensions, benefits and grants. We’ve previously blogged about our successful Alpha and proof of concept phases,…

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  • Digital Strategy Consultation – Transforming Government

    16th November 2020 by

    We recently introduced a consultation for the new Digital Strategy for Scotland and highlighted why it is so important for people across the country to have their voices heard. This is the third blog in a short series taking a look at the key themes raised within the strategy and why digital transformation of public…

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  • SG payments project – Keep on collaborating

    30th September 2020 by

    Blog by Fiona Maclellan, Senior Service Designer, Product and Commercial Division. The SG payments project has taken a user-centred approach since it began in 2018. This has involved working closely with users through the Discovery phase, our Alpha build and as we prepare for our next phase. We recently posted about the project’s progress, and…

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  • SG Payments Alpha & beyond

    12th August 2020 by

    Blog by Fiona Maclellan, Senior Service Designer, Product and Commercial Division. In 2019 we announced our payments project and introduced the team working on it. Since then we’ve not given you an update on this blog, but that doesn’t mean things have stood still. We’ve been busy building a prototype digital service, as an Alpha…

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  • Discovery in extraordinary times

    17th April 2020 by

    The Scottish Digital Academy recently hosted an online event to understand what people working in Scottish public services are experiencing in these extraordinary times, with the sudden need for lots of us to work from home. This event was part of our Agile Discovery helping us to understand the needs of our users. This will…

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  • New start? Feels like home already – Scottish Digital Academy

    27th November 2019 by

    In September 2019 I joined the Scottish Digital Academy from 25 year career in NHS Scotland yet coming to SG is less of a new start and more like a home from home. Way back in 2006, I’d spent a couple of years working closely with the SG as an NHS communications manager on new…

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  • Opportunity to work with SPPA, Scottish Public Pensions Agency

    27th August 2019 by

    The Scottish Public Pensions Agency (SPPA) administers pensions on behalf of the Scottish Government for Teachers, the Police and Firefighters as well as for employees of the National Health Service in Scotland. The agency are looking to transform to improve the way they provide this vital service to the public sector. To make sure we…

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