Digital
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What Scottish Government has learned about how to do ‘Digital Discovery’
4th December 2020 by Angela Saunders
Introduction I’m Angela Saunders, Product Manager at the Scottish Government. If you’re on the point of starting a “Digital Discovery” project, I want to tell you about what we’ve learned recently from ours. For those unfamiliar with the term, Discovery is the important first step in designing a public service. What is Discovery, and why…