Digital

  • National Entitlement Card smart ticketing – Meeting digital standards

    30th May 2024 by

    Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office. Introduction Some Scottish island citizens are entitled to concessionary ferry travel.  The aim of the Ferries National Entitlement Card Smart Ticketing project was to transform the existing service by moving from a manual paper based service to a digital and smartcard service. Context This…

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  • National Entitlement Card Smart Ticketing – Creating a multidisciplinary team

    23rd May 2024 by

    Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office. Introduction Some Scottish island citizens are entitled to concessionary ferry travel.  The aim of the Ferries National Entitlement Card Smart Ticketing project was to transform the existing service by moving from a manual paper based service to a digital and smartcard service.  New digital…

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