Digital

  • Creating the service patterns cards

    22nd December 2025 by

    Blog post by Kirsty Sinclair, User-Centred Design, Lead Service Designer, and Anusree Raju, Senior Interaction Designer. This is blog post three of three. Read the previous blogs in the series. Service pattern design work is supporting the adoption of common digital solutions and promoting reuse across services, aligning with the refreshed Digital Strategy for Scotland…

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  • Practical application of reusable service patterns on a real service use case 

    19th December 2025 by

    Blog post by Kirsty Sinclair, User-Centred Design, Lead Service Designer, and Anusree Raju, Senior Interaction Designer. This is blog two of a three blog series. Read blog post one. Service pattern design work is supporting the adoption of common digital solutions and promoting reuse across services, aligning with the refreshed Digital Strategy for Scotland vision…

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  • Reusable service patterns in Scottish public sector services

    18th December 2025 by

    Blog post by Kirsty Sinclair, User-Centred Design, Lead Service Designer, and Anusree Raju, Senior Interaction Designer. Service pattern design work is supporting the adoption of common digital solutions and promoting reuse across services, aligning with the refreshed Digital Strategy for Scotland vision statement: Sustainable Digital Public Services. Reusable service patterns is a term for design…

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