National Performance Framework

Improving the National Performance Framework

September 30, 2021 by No Comments | Category background, continuous improvement

When the Scottish Government introduced the first National Performance Framework (NPF) in 2007, it had a significant impact. It helped to give the public sector, and individuals and organisations across the third and private sectors, a very clear vision of the kind of country we wanted to create.

Continuous improvement

As we have sought to deliver, measure and improve the NPF, it has been a source of great strength to know that we can draw on the perspectives of individuals and organisations from across Scotland. Those perspectives informed refreshes of the NPF in 2011 and 2016.

2018 review

Following the introduction of the Community Empowerment (Scotland) Act 2015, Scottish Ministers have a duty to consult on, develop and publish a new set of National Outcomes. And to review them every five years.

The first review of the National Outcomes, which concluded in 2018, involved an extensive consultation process. With our delivery partners, Carnegie UK Trust and Oxfam Scotland, we held events involving individuals from a cross-section of Scottish society, expert stakeholders and the Children’s Parliament. Over 200 organisations were invited to take part in a variety of consultation activities. We also drew on the earlier fairer Scotland and healthier Scotland consultations. Together, they involved more than 16,000 participants at public events and reached more than 400,000 people online.

Revised NPF

Responding to responses, ideas and proposals from individuals and organisations across the country we made some significant changes to the National Outcomes and to the structure of the NPF.

At the launch of the revised NPF in June 2018 First Minister Nicola Sturgeon said:

“This new National Performance Framework includes 11 key outcomes that the whole of Scotland can get behind and has been developed in collaboration with other parties and all aspects of society, including public and private sectors, voluntary organisations, businesses and communities.

“As a government and as a country, the challenge this new framework sets us all is to make progress in these areas to improve wellbeing across Scotland.

“The new NPF belongs to all of Scotland and together we can fulfil the promise contained in it.”

The revised NPF is not just for internal Scottish Government use, or just for the public sector. It is something that all of Scotland can use as we work together to create the fairer, kinder society we aspire to.

Tell us what you think of the NPF

And now, as we start to make preparations for the next NPF review, we want to find out a bit more about how the current NPF is being used. To that end we have two asks.

Firstly, we need you to tell us how you currently use (or don’t use) the National Performance Framework. And to tell us what could make it more useful. Our short survey will be open until 27 October. Let us know what you think, it’ll take no more than 10 minutes.

We need to hear from as many people and organisations as possible. So our second ask is that you share the survey amongst your networks and stakeholders. If you have organisational newsletters or social media accounts, we would appreciate you promoting the survey via those. (We can provide promotional text, just send us an email and we’ll get that to you.)

Find out more


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