Tell us what you think: review of the Scottish Care Experience Survey Programme

March 12, 2024 by No Comments | Category Health and social care

We are reviewing the Scottish Care Experience Survey Programme. The programme includes a suite of national surveys which provide local and national information on the quality of health and care services from the perspectives of the people using them. The programme currently consists of four surveys:

  • The Health & Care Experience Survey (HACE) covers GP services, Out of Hours care, social care and caring responsibilities. This survey also informs the Integration Indicators, Gender Equality Index and Mental Health Quality Indicators.
  • The Scottish Cancer Patient Experience Survey (CPES) covers a range of cancer care including diagnosis, support during treatment and inpatient/outpatient care.
  • The Inpatient Experience Survey (IPES) covers all aspects of inpatient stays from admission to care at home after discharge.
  • The Maternity Care Survey (MCS) covers postnatal, antenatal and hospital-based maternity care.

As part of the review, we’d like to understand how care experience survey data is currently used and how effectively it meets current and future needs. We’ve put together a survey to seek the views of anyone with an interest in care experience data and evidence. We’re keen to get input from as many people as possible, from all sectors and backgrounds, including users of current and past surveys and those who would be potential users of future surveys that relate to areas of their work/interest, even if they have not previously used the existing surveys directly.

You can complete the survey at: Care experience programme review – data user survey

This survey includes sections to provide feedback about each of the current surveys, alongside a dedicated section for future surveys (including potential future surveys covering additional services). It is possible to skip the sections relating to surveys that are not relevant to you or you have no feedback on, but we’d like to invite all respondents to fill in the “future surveys” section irrespective of their current use of the existing surveys. The survey should take less than 15 minutes to complete.

Please share this survey with anyone in your networks who may also have an interest in national care experience survey data. We would be grateful for responses by the 30th March 2024. If there are any questions, please contact


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