Digital

  • Understanding Digital Transformation

    6th August 2020 by

    Blog by Elaine Burgess, Service Owner, Digital Transformation Service. The world is changing at a rapid pace. People around the globe have become used to accessing the services they love at the touch of a button, from online banking to online shopping. This has raised citizen’s expectations about the services they receive from Government and...

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  • User research in a changing world

    23rd June 2020 by

    Nicola Hancock, blogs about her experience of being a User Researcher in a changing world. What I do (or did?) My role as a User Researcher is to involve people who use a service to understand what they need from it. We do this in a number of ways, like interviews, surveys, workshops and user...

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  • SG Payments – Beta phase

    22nd June 2020 by

    Blog by Carron Macnab, Delivery Manager, Product And Commercial Division. Following a successful online bidder session on 31 March 2020, which saw a pre-recorded presentation delivered via YouTube (https://youtu.be/_kfhDy5IECE) and shared with a guest list of 130, a number of valuable inputs and questions about the technical and design-led approach of the Payments project were...

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  • Launch of new cloud resources and guidance for the public sector

    9th June 2020 by

    Ross Lyon, Cloud Product Manager, blogs about a new range of cloud resources and guidance for the public sector The disruption resulting from the Covid 19 pandemic has changed the behaviour of government organisations, businesses and consumers. Many more people are using cloud-based applications and infrastructure that help them to work remotely. Indeed, all of...

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  • Digital Identity Scotland – Prototype draws to a close

    13th May 2020 by

    Mike Crockart, Delivery Lead for the Digital Identity Scotland Programme, provides an update as the work on a prototype draws to a close…  “The pandemic and our country’s response has rightly dominated all of our lives in recent weeks. For many of us it has meant a change to where we are working; how we...

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  • Digital Identity Scotland – Prototype update

    11th March 2020 by

    Fiona Johnstone, Transformation Manager for the Digital Identity Scotland Programme, provides an update mid-way through work on the prototype to test an attribute-led approach:   “It’s exciting to have the prototype work in full swing, building and testing an attribute-led approach to support simple, safe and secure access to public services.  Mydex CIC, in partnership...

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  • What are smart entitlements?

    6th March 2020 by

    In this blog, Gavin Ross, Policy Lead for Digital Identity Scotland, provides an update on some of our broader activity. This includes considering how an attribute approach could support citizens when accessing services, products or benefits that they are entitled to. Our Smart Entitlements strategy…   “The DIS programme continues its work on a prototype...

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  • Cloud Community News

    4th March 2020 by

    We hosted the latest Cloud Community event for the Cloud Centre of Excellence in Glasgow on Thursday 20 February. The event was well attended by a range of organisations from across the Scottish public sector. It was great to see a lot of familiar faces, and encouraging to see more people joining the community all...

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  • Payments Programme – Beta Partner Wanted!

    21st February 2020 by

    UPDATE 24/03/20 *Please note in light of Coronavirus (COVID-19) we have opted to hold the event online, with a change of date. As such, attendance will NO LONGER be limited to 2 individuals per organisation* The project is now looking to procure a partner to deliver the next (Beta) phase of the project and is...

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  • Digital Identity Scotland – Working towards a prototype

    4th February 2020 by

    In this blog, Mike Crockart, Delivery Lead for the Digital Identity Scotland (DIS) Programme, provides an update following recent procurements and work which has begun on a prototype…   “A reusable digital identity service will require the clear understanding, trust, and engagement of users. Our solution will be founded on user-centric principles reducing the need...

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