Introducing Interaction Design Week 2022
12th October 2022 by Stewart Hamilton
Inspired by the annual World IxDD event and based on the success of our first event 'World Interaction design day 2021’, the Interaction Design community in Scottish Government (SG) is bringing together an internal event for the second time called ‘Interaction Design Week 2022’ during the first week of November.
The Truth of Designing Services
12th November 2021 by deborahamzil
In this blog Sam Ernstzen, Digital Service Standard Assessor within Scottish Government’s Directorate for Internal Audit and Assurance, and Serena Nusing, Senior Service Designer, based within Scottish Government’s Digital Directorate share with you five truths about designing services. Being experienced service designers we see very common things across projects. We thought sharing what we see...
Scottish Government celebrates World Interaction Design Day (IxDD 2021)
17th September 2021 by deborahamzil
For the first time The Scottish Government will be hosting a series of presentations and talks from 28th to 30th September to celebrate this year’s World Interaction Design Day for internal staff. What is IxDD 2021? IxDD 2021 is an annual event where Interaction Designers and User Centred Design practitioners come together as a united global...
Making the most of user research findings
14th July 2021 by Stewart Hamilton
Blog post co-written by Mark Daniels, Aleksandra Kaleta-Pyrek, Daniel Migliorelli and Fiona Wragg In this blog post, Mark Daniels, Daniel Migliorelli and Fiona Wragg who work in the Digital Transformation Division of the Scottish Government’s Digital Directorate and Aleksandra Kaleta-Pyrek who works in Social Security Directorate share discovery findings showing that standardised processes for sharing...
Discovering processes and tools that can help research and user-centred design operations
10th August 2020 by Stewart Hamilton
Blog by Daniel Migliorelli, User Research Lead, Digital Transformation Division. Historically, User Research has focused more on its work with primary sources (for example running interviews or usability tests) than with secondary ones (analysing data produced as a result of previous research). Although it’s common practice for Scottish Government and Digital, Data and Technology research...