Digital

  • Scottish Digital Academy – Strategic Business Plan

    20th July 2021 by

    Blog by Lee Dunn, Head of the Scottish Digital Academy, Digital Directorate, Scottish Government. I joined the Scottish Government’s, Digital Directorate in April, as Head of the Scottish Digital Academy. I was previously a Lead Specialist Professional Learning and Product Manager at Education Scotland. I began my career as a school teacher, before taking on…

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  • Using service design to improve business support in Scotland

    8th June 2018 by

    As part of phase 2 of the Enterprise and Skills review, Scottish Government’s Digital Transformation Service (DTS) were asked to undertake a short, pre-discovery to look at how the current business support services in Scotland were either meeting, or not meeting, user needs. The business support services we were asked to look at, were those…

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  • Improving mygov.scot for businesses

    23rd January 2017 by

    We’d like to explain some of the work we’ve been doing to try and improve mygov.scot for business users. The aim of mygov.scot is to provide joined-up business sector user journeys across public services, based on user need. Over the last 18 months, key business websites have been integrated into mygov.scot. The business portal and…

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