Digital
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National Entitlement Card smart ticketing – Meeting digital standards
30th May 2024 by Stewart Hamilton
Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office. Introduction Some Scottish island citizens are entitled to concessionary ferry travel. The aim of the Ferries National Entitlement Card Smart Ticketing project was to transform the existing service by moving from a manual paper based service to a digital and smartcard service. Context This…
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National Entitlement Card Smart Ticketing – Creating a multidisciplinary team
23rd May 2024 by Stewart Hamilton
Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office. Introduction Some Scottish island citizens are entitled to concessionary ferry travel. The aim of the Ferries National Entitlement Card Smart Ticketing project was to transform the existing service by moving from a manual paper based service to a digital and smartcard service. New digital…
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ScotPayments Design in Action (Part 1: Introduction)
15th May 2024 by Stewart Hamilton
Blog by Fiona MacLellan and Cal Marr to celebrate ScotPayments milestones including £40 million with our Design in Action blog post series. Our team have a few milestones to celebrate this week! On 15 May 2024 ScotPayments service processed our 100th payment run, which means we’ve sent over £40million across 20,000 payments since we launched…
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Technology Assurance Framework – Governance and project control
24th April 2024 by Stewart Hamilton
Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office. The Digital Assurance Office (DAO), who administer the Technology Assurance Framework, share the lessons learned from their assurance reviews to support others to deliver more successful projects and programmes. This blog shares our insights relating to governance and project control. This is our fourth…
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Technology Assurance Framework – what we learned from Digital Standard Assessments in 2022/23
18th October 2023 by Stewart Hamilton
In 2022/23 28 Digital Standard Assessments were completed under the Technology Assurance Framework (TAF). The Digital Assurance Office, who administer the TAF, want to share the lessons learned from our assurance reviews. This blog shares our insights on the areas that presented the most challenge to projects going through a Digital Standard Assessment in 2022/23.
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Technology Assurance Framework – what we learned from Major Digital Project Reviews in 2022/23
4th October 2023 by Stewart Hamilton
Guest blog by Laura Johnstone, Continuous Improvement team, Digital Assurance Office. Blog update – We have now published our 23-24 assurance insights. In 2022/23 45 Major Digital Project Reviews were completed under the Technology Assurance Framework (TAF). The TAF was introduced to support programmes and projects to deliver successful outcomes. The Framework is intended to…
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