Digital

  • ScotAccount: Supporting more people to access digital public services

    26th August 2026 by

    Blog post by David Duncan-Fraser, ScotAccount Service Owner.  As more public services move online, making those services accessible to as many people as possible has never been more important. Whether someone is registering for a service, proving who they are, or accessing support, the experience should be inclusive and straightforward.  That commitment to digital inclusion is at the heart of ScotAccount.   Our recent introduction of HM Passport…

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  • Building joined-up digital public services in Scotland

    18th June 2026 by

    Blog post by Isaac Smith, Deputy Director for Digital Components and Infrastructure. Over the past few years, Scotland has made significant progress in delivering digital infrastructure to support public services. As more of these services are made available there is an increasing need to manage them as a holistic suite of products rather than focusing on individual services.   This shift towards more connected services aligns closely with the Scottish Government’s Public Service Reform Strategy (PSR), which emphasises the need for services to be more…

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  • ScotAccount is finalist in Delivering for Citizens Award – transforming access to public services in Scotland 

    11th December 2025 by

    Blog post by Trudy Nicolson, ScotAccount Programme Director, the Scottish Government.  We’re delighted to share that ScotAccount was a finalist in the Delivering for Citizens Award at the 2025 Civil Service Awards, a recognition of teams that put people first and deliver measurable improvements to public services. As the only submission from the Scottish Government to be shortlisted from a total…

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  • ScotAccount: transforming public services in Scotland 

    16th July 2025 by

    Blog by Trudy Nicolson, Programme Director for the Scottish Government’s ScotAccount programme. It has been a busy period for the ScotAccount team, and we wanted to mark that by sharing an update on our progress.   We are delighted to report that the service goes from strength to strength in supporting the modernisation of public services…

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  • ScotAccount recognised for having significant impact on public services

    21st February 2025 by

    Blog post by Scottish Government’s ScotAccount team. The ScotAccount team were delighted to join colleagues from Disclosure Scotland at the Holyrood Connect Digital Health and Care Awards in Edinburgh on 18th February 2025. The teams were thrilled to be short-listed for the Digital Service Transformation Award for their collaborative delivery of ‘PVG Online’.  The Digital…

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  • ScotAccount – helping more people to access public services online

    23rd September 2024 by

    Trudy Nicolson, Programme Director for the Scottish Government’s digital identity programme, updates us on progress and the opportunities ahead. ScotAccount launched in February 2023 as a secure and simple way to access public services online.  Working initially with Disclosure Scotland, ScotAccount has enabled people to access their disclosure results online. More recently, ScotAccount has assisted…

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  • ScotAccount – pilot with Disclosure Scotland

    23rd June 2023 by

    The digital identity service, ScotAccount, went live in partnership with Disclosure Scotland, as a pilot, which we call ‘private beta’ at the end of February 2023. ScotAccount has been integrated into Disclosure Scotland’s new online service, providing users with digital access to their disclosure results. This supports delivery of the Disclosure (Scotland) Act 2020.

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  • Digital Identity Programme – Opportunity to Join our Online Stakeholder Event

    19th March 2021 by

    Susie Braham, Head of Data and Digital Identity Policy Unit within Digital Directorate tells us about plans to host an online digital identity stakeholder event. Last week, we launched our new Digital Strategy: ‘A Changing Nation: How Scotland Will Thrive in a Digital World’. It contains a commitment to introduce a digital identity service for Scotland,…

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  • Digital Identity Scotland – Prototype draws to a close

    13th May 2020 by

    Mike Crockart, Delivery Lead for the Digital Identity Scotland Programme, provides an update as the work on a prototype draws to a close…  “The pandemic and our country’s response has rightly dominated all of our lives in recent weeks. For many of us it has meant a change to where we are working; how we…

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  • Digital Identity Scotland – Prototype update

    11th March 2020 by

    Fiona Johnstone, Transformation Manager for the Digital Identity Scotland Programme, provides an update mid-way through work on the prototype to test an attribute-led approach:   “It’s exciting to have the prototype work in full swing, building and testing an attribute-led approach to support simple, safe and secure access to public services.  Mydex CIC, in partnership…

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