Digital

  • Making our first payments using the Payments Service

    17th January 2022 by

    Blog by Alasdair Murray, Business Analyst, Cloud And Digital Services Division. On Wednesday 8th December, the SG Payments Service, which is operated by the Scottish Government’s, Digital Directorate, successfully processed its first payroll run for Independent Living Fund Scotland (ILF Scotland). While it’s a cause for celebration, we know that it’s only the tip of…

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  • From tiny acorns: delivering a new payments service

    7th December 2021 by

    Hugh Wallace, Service Owner, Digital Directorate, talks about the build up to a significant milestone for Scottish Government’s payments service. It feels like a timely moment to be writing about Scottish Government’s payments service. It was almost three years ago to the day when a small team – just four of us at the time…

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  • The Digital Support Hub: helping you create better digital services

    24th September 2021 by

    The Digital Support Hub team based in the Scottish Government’s Digital Directorate blog about the new Digital Support Hub, a support and knowledge hub for building better digital services for the people of Scotland. Bringing the public sector’s digital knowledge together The Digital Support Hub was launched to support the Digital Strategy for Scotland –…

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  • Shared Services Programme Bidder event – 9 March

    23rd February 2021 by

    The Scottish Government Shared Services programme is looking to engage with the market on options to transform the provision of shared services in government. We currently deploy separate Oracle eBusiness Suite solutions for HR/Payroll and Finance. This enables the delivery of services to core Government Directorates and their employees and also a range of Executive…

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  • SG Payments Beta Update: Building a Common Platform

    16th February 2021 by

    Blog by Jennifer Campbell, Product Manager, Digital Transformation Division. Previously, we blogged about the SG Payments Project’s experience of moving from Alpha into Beta and the things we hope to achieve within this phase. Now that we’re a few months into our Beta work, we’re starting to make important decisions about how the service will…

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  • SG Payments – Moving from Alpha to Beta

    25th November 2020 by

    Blog by Carron Macnab, Delivery Manager, Product and Commercial Division. As a key commitment in the Digital Strategy for Scotland, the SG Payments Service will incrementally replace existing disparate and disconnected platforms that we currently use for paying out pensions, benefits and grants. We’ve previously blogged about our successful Alpha and proof of concept phases,…

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  • SG payments project – Keep on collaborating

    30th September 2020 by

    Blog by Fiona Maclellan, Senior Service Designer, Product and Commercial Division. The SG payments project has taken a user-centred approach since it began in 2018. This has involved working closely with users through the Discovery phase, our Alpha build and as we prepare for our next phase. We recently posted about the project’s progress, and…

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  • SG Payments Alpha & beyond

    12th August 2020 by

    Blog by Fiona Maclellan, Senior Service Designer, Product and Commercial Division. In 2019 we announced our payments project and introduced the team working on it. Since then we’ve not given you an update on this blog, but that doesn’t mean things have stood still. We’ve been busy building a prototype digital service, as an Alpha…

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  • SG Payments – Beta phase

    22nd June 2020 by

    Blog by Carron Macnab, Delivery Manager, Product And Commercial Division. Following a successful online bidder session on 31 March 2020, which saw a pre-recorded presentation delivered via YouTube (https://youtu.be/_kfhDy5IECE) and shared with a guest list of 130, a number of valuable inputs and questions about the technical and design-led approach of the Payments project were…

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  • Digital Identity Scotland – Prototype draws to a close

    13th May 2020 by

    Mike Crockart, Delivery Lead for the Digital Identity Scotland Programme, provides an update as the work on a prototype draws to a close…  “The pandemic and our country’s response has rightly dominated all of our lives in recent weeks. For many of us it has meant a change to where we are working; how we…

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