Digital

  • Designing with purpose and empathy

    15th January 2025 by

    Guest blog post from Emma Jones, Content Design Lead, Social Security Scotland. Good content design is about making the user experience simple.  We need to design to help people do what they need to do, and no more. We need to focus on the purpose. Finding (and sticking to) the true purpose can be hard…

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  • Beyond ‘what is’

    8th January 2025 by

    Guest blog post from Josie Vallely, Senior Service Designer, Social Security Scotland. What will our new service design team look like? Like the medieval bestiary artists who were asked to paint creatures they had never seen in real life, we don’t know exactly what it will be, so we have the freedom of imagination to…

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  • Building confidence in content design

    18th December 2024 by

    Guest blog from Claire Robertson, Senior Content Designer, Social Security Scotland. Over the next few months, Social Security Scotland will be sharing a series of blogs from our User Centred Design team. We’ll give an insight into our ways of working and share some examples of our collaborative, user-centred approach. At Social Security Scotland, working…

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  • A shared destiny for public sector data

    18th October 2024 by

    Blog post by Shona Nicol, Head of Technical Data Policy, Data Division, Digital Directorate. As a data professional, it can sometime feel hard to get others interested in data. Perhaps like many in this profession, I can often express the importance and value of data for good in an overly technical way. However when our…

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  • Security by design and default – ScotAccount  

    16th May 2024 by

    Laurie Brown, Digital Information Security Officer, provides strategic information security direction, assurance, and governance across a number of Scottish Government digital public services including the work to introduce ScotAccount.  ScotAccount is the secure and simple way to access public services online.  It makes accessing services easier because you can use one account to sign in…

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  • Data maturity information sessions for public sector organisations

    1st May 2024 by

    Blog by Sally Kerr, Data Transformation Lead in Digital Directorate’s Technical Data Policy team. Better use of data is fundamental to driving efficiency and innovation in our public services and our economy, to deliver better outcomes for the people of Scotland. For public sector organisations to understand how to use their data effectively, it is…

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  • Are you a transformational leader passionate about data in Scotland?

    24th April 2024 by

      Blog by Tom Wilkinson, Chief Data Officer, Scottish Government Public sector data is a vital component in making sure that services for the people of Scotland are delivered efficiently and effectively. In an increasingly complex world, data plays an ever-expanding role in shaping and supporting economic, societal and environmental transformations. To support the public…

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  • Privacy by design and default – ScotAccount

    29th February 2024 by

    Laurie Brown, Digital Information Security Officer, provides strategic information security direction, assurance, and governance across a number of Scottish Government digital public services including the work to introduce ScotAccount.   ScotAccount is an online service that allows people to sign in to public services in a user-centred and secure way. It makes accessing services easier and…

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  • Basic Law-Making For Legislative Computer Systems: interim findings workshops

    11th January 2024 by

    Blog by Scottish Government, Research Fellow Gordon Guthrie.  Gordon is a Research Fellow at the Scottish Government under the First Minister’s Digital Fellowship Programme. All opinions in this blog are his own and they do not represent Scottish Government policy. I have been doing a research project called BIus – Basic Lawmaking for Digital Systems…

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  • Security Principles – ScotAccount

    27th October 2023 by

    Laurie Brown, Digital Information Security Officer within Scottish Government, provides strategic information security direction, assurance and governance across a number of Scottish Government digital public services including the work of the digital identity programme.

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