Digital

  • Why our team blogs

    26th June 2026 by

    Claire Robertson, Senior Content Designer in Social Security Scotland guest blogs about the value of blogging. On the 2 year (ish) anniversary of our Social Security Scotland content design blog, I thought it would be useful to reflect on the value of blogging and how it has helped our team. What do other teams think…

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  • Boost creativity and collaboration: The power of pair writing

    18th June 2026 by

    Morven MacAllister, a content designer in Social Security Scotland blogs about pair writing and its benefits. What is pair writing? Content designers create content for everyone. We make complex services and systems easy to use and complex language easy to understand. We help users complete tasks and help teams design tasks for a user to…

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  • Pair writing content with subject matter experts

    25th November 2016 by

    This is a blog post by Reece Cargan, senior content designer on mygov.scot During our work writing content for mygov.scot, the content team use a mixture of different writing methods as part of our content design process. One technique is ‘pair writing’. We have blogged in the past about designing content for mygov.scot, and explained…

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