Health and Social Care

The Diverse Voices Shaping the National Care Service

November 24, 2022 by No Comments | Category National Care Service

Creating the National Care Service is about improving people’s circumstances so we can all thrive and lead a full and happy life.  

We have been out across Scotland to listen to and learn from the voices of those with lived and living experience of community health and social care.  

Voices Campaign 

Our Voices campaign launched this summer and highlights the diverse range of people the National Care Service will reach.  

The campaign captures the range of voices behind those who use or provide community health and social care. We wanted to hear people’s experiences now and what their hopes are for the future of community health and social care and the National Care Service.  

We have published seven videos so far, showcasing the diverse population of community health and social care in Scotland. 

We have heard from: 

  • Toyin, who is a social worker; 
  • John, who has a learning disability; 
  • Fiona, who is a full time unpaid carer; 
  • Kerryanne, who works in addiction recovery; 
  • Lucy, who is an unpaid carer; 
  • Sharon, who is a personal assistant;  
  • And John, who is deafblind.  

We have learned a lot already from what people want to see from a National Care Service. This is already influencing the way we are developing the NCS, so that it truly reflects the needs of everyone who will use and work in its services.  

What is next? 

Over the next few weeks, we have several more videos lined up with people who are contributing to our Voices campaign.  

We are listening to – and learning from – the unique and diverse experiences of community health and social care across Scotland to ensure the National Care Service meets everyone’s needs.  

Keep an eye out on our Twitter page in the coming weeks and months as we share more Voices videos! 

If you would like to get involved in our Voices campaign, please email us, There are also lots of other ways for you to get involved and shape the future of social care in Scotland.  


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