Stewart Hamilton
Written 166 posts
Communications and Engagement Officer
The Civtech Alliance
1st September 2020
Blog by Alexander Holt, Head of Strategic Partnerships, CivTech Alliance. The CivTech Alliance is a newly-formed worldwide network of public, private and third sector organisations working across Civic and Gov tech sectors, supporting and developing products and services which make citizens’ lives better. This network acts as a peer-to-peer support network, hosting weekly video conference…
Connecting Scotland – Phase 2 update
31st August 2020
Blog by Katie Lyne, Communications and Events manager, Office of the Chief Designer, Digital Directorate. More and more our lives are being lived online. Be it a video call with our families, work colleagues, ordering prescriptions or doing the weekly shop. And, increasingly, public and private services, are moving online, particularly during Covid-19. For the…
Digital Scotland Design System
25th August 2020
Today marks the launch of the Digital Scotland Design System. This post explains what a design system is, who it’s aimed at, and how you can get involved. Firstly, what’s a design system? A design system is a collection of reusable components (in code) that can be put together to quickly and easily build your…
Inclusive recruitment for digital roles – a different way of thinking
24th August 2020
Yorath Turner – Head of Digital Capability and Talent blogs about making recruitment more inclusive for digital roles in government. Did you know that around 1 in 7 people (more than 15% of people in the UK) are neurodivergent?* Being neurodivergent means that a person’s brain functions, learns and processes information differently. It includes Attention…
Digital Triage for Covid-19
14th August 2020
Blog by Liam Anderson, Business Analyst, Product and Commercial Division. Before the UK was put into lockdown, the Product and Commercial Division, based in the Scottish Government’s Digital Directorate, were mobilised to form a Digital Triage Team. The Covid-19 pandemic triggered an extraordinary demand for digital solutions for health, digital health, economy and education, with…
Discovering processes and tools that can help research and user-centred design operations
10th August 2020
Blog by Daniel Migliorelli, User Research Lead, Digital Transformation Division. Historically, User Research has focused more on its work with primary sources (for example running interviews or usability tests) than with secondary ones (analysing data produced as a result of previous research). Although it’s common practice for Scottish Government and Digital, Data and Technology research…
Understanding Digital Transformation
6th August 2020
Blog by Elaine Burgess, Service Owner, Digital Transformation Service. The world is changing at a rapid pace. People around the globe have become used to accessing the services they love at the touch of a button, from online banking to online shopping. This has raised citizen’s expectations about the services they receive from Government and…
Learnings from our discovery project on the future of a Digital Publishing Service
7th July 2020
Following up on their last blog post, Chris Dixon, Delivery Manager, and Serena Nüsing, Service Designer, share what they’ve learned from completing a discovery project on the Digital Publishing Service. To investigate what a future Digital Publishing Service might look like, we started the discovery by asking ourselves: “How might Digital Publishing Service support policy…
Online behaviour during lockdown
29th June 2020
Blog by Hazel Cargill, Digital Analyst, Digital Transformation Division. ‘Unprecedented’ may be the word of 2020. We keep hearing we are living in unprecedented times, with unprecedented demands on ourselves, as individuals, as family members, and as citizens in our communities. Demand on our Scottish Government websites could also be described as unprecedented, with more…
User research in a changing world
23rd June 2020
Nicola Hancock, blogs about her experience of being a User Researcher in a changing world. What I do (or did?) My role as a User Researcher is to involve people who use a service to understand what they need from it. We do this in a number of ways, like interviews, surveys, workshops and user…