Digital

  • Empathy in user focused design

    5th April 2018 by

    The word user spelled out in black capital letters on a multicoloured background.

    Last month, a member of my family was rushed to hospital and needed heart surgery. (Thankfully, they’re doing well now.) I had to make sure that, once they were home, they had the care and support they needed. So I found myself on the receiving end of the kind of content I produce. In the...

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