Digital
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Sharing the importance of improving public services (in Vietnamese!)
19th October 2015 by craigmilligan
This is a post by Neil Campbell, our Information Security Officer When the team arrives in the office every morning, I’d like to think they have three things on their mind: breakfast (who doesn’t?), the morning update and what they are going to achieve that day. However, a morning in late September also introduced an additional...
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We’re celebrating women in tech with Ada Lovelace Day
13th October 2015 by craigmilligan
This is a post by Kate Ho, our Product Owner We’re not going to be talking about our progress or about new features as normal today. That’s because it’s the 13th October – an important day in the calendar for us to celebrate women in technology. It is Ada Lovelace Day. It’s simple. Today is an opportunity to share stories about...
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Making improvements: evolving our content based on your feedback
8th October 2015 by craigmilligan
This is a post by Jono Ellis, our Social Media Manager As part of our commitment to meeting the needs of our users we have three different ways for users to give us feedback – a feedback area at the bottom of all of our article and guide pages, an email inbox and our Twitter...
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Designing content for mygov.scot
6th October 2015 by craigmilligan
This is a post by Rachel Dowle, our Head of Content In 2012, the Scottish Government set out its intention to deliver a “single – but not exclusive – point of entry to all digital public services at national and local level”. So, what does that mean for how we design content on mygov.scot? We...
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Second 100 day drive – what did we achieve?
23rd September 2015 by craigmilligan
We’ve been quietly chipping things off our to-do list and today marks the end of our second 100 Day Drive. It’s a time where we reflect on what we have achieved over the period. When the 100 Day Drive kicked off we set ourselves some ambitious goals. We are proud to say that we have met quite a...
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Digital Justice: Modernising the Criminal Justice System conference
22nd September 2015 by craigmilligan
This is a post by Kate Saunderson, one of our user researchers. Are we on-route to digital transformation within our Justice system in Scotland? Some of the mygov.scot team recently had the opportunity to explore this topic at the Digital Justice: Modernising the Criminal Justice System conference. My key takeaways: users first (not technology), a digital strategy...
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Supporting Scotland’s businesses
11th September 2015 by Rachel Dowle
Over the last 100 days, we’ve been finalising what’s needed to close the Scottish Business Portal and move the website’s content and tools on to mygov.scot. The portal (business.scotland.gov.uk) was originally designed to bring business service and support information into one place – pulling content via an API from partner websites like Business Gateway, Scottish Enterprise,...
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What we’ve been working on: Tuesday 25th August
25th August 2015 by Jono Ellis
This is a post by Jono Ellis, our Social Media Manager We’re pretty excited about a few things that we’ve been working on recently for www.mygov.scot, the publishing platform and it’s accompanying tools. This morning these fixes, features and improvements have been made available to users through our latest release. We wanted to share a summary...
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Browser compatibility during beta
14th August 2015 by Jono Ellis
This is a post by Calum Shepherd, our Head of Digital Strategy. When thinking about our beta iteration of www.mygov.scot six months ago, we decided to firm up our understanding of which browsers we intended on supporting. Compatibility decisions were based upon our understanding of who we thought would be using the website and their current browser choice and version....
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Programme performance measures – doing the right things
7th August 2015 by Jono Ellis
This is a post by Calum Shepherd, our Head of Digital Strategy. We should be providing assurance that the strategic decisions we make are correct. We can do this by making sure that the things we do, create or build are all measurable and realise a series of benefits. We’ve called these performance measures; they will...