Digital
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Making it easy for people to find local services
9th December 2015 by craigmilligan
This is a post by Reece Cargan, one of our content designers. Over the past 12 months, I’ve seen lots of changes when it comes to content on mygov.scot – in terms of its appearance and the way we approach content creation. This is due to a number of factors: we work in an agile environment...
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An update on our accessibility testing
3rd December 2015 by craigmilligan
This is a post by Sam Tilston, one of our user researchers, and Scott Langley, one of our user experience designers. As part of our on-going accessibility work on www.mygov.scot, we recently carried out a round of accessibility testing. It’s an important part of our overall accessibility strategy to carry out testing with real users as they...
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Designing a discovery workshop
25th November 2015 by craigmilligan
This is a post by Kate Saunderson, one of our user researchers. I was part of a team that designed and delivered a discovery workshop to explore the barriers that SME’s face in raising funding. At the full day event, we explored barriers and solutions with 56 SME’s, advisors and funders. During lunch, an attendee told me that...
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Masterless Puppet and Declarative provisioning
24th November 2015 by craigmilligan
This is a post by Gordon Clark, one of our Infrastructure Engineers, and Jono Ellis, our Social Media Manager. This post is the second post in our series covering how we approach continuous delivery, covering the tools that we use. We are not precious about our servers, they are just tools for a defined purpose and...
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Introducing the web analytics initiative
12th November 2015 by craigmilligan
This is a post by Rui Cardoso, Business Analyst and Calum Shepherd, our Head of Digital Strategy We’ve been thinking about how we can provide insight into the Scottish public sector web portfolio. The Scottish Government has a large web portfolio, with many organisations providing multiple websites – all with unique propositions. It’s important that we, as Scottish...
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SME Discovery Day
10th November 2015 by craigmilligan
This is a post by Kate Saunderson, one of our user researchers, and Denise Lamond, one of our user experience designers. What do Small and Medium Enterprises (SMEs), business advisors and funders think about the challenges faced by SMEs when they seek advice and funding to grow their business? That is the question that the Business Development Bank...
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Using feedback to improve content for victims and witnesses
5th November 2015 by craigmilligan
This is a post by Angela Morrison, one of our content designers. Feedback is an essential part of our content lifecycle on mygov.scot, especially when our users – such as victims of crime – are experiencing complex and often stressful life events and need the right help and support at the right time. To help...
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How we approach continuous delivery
4th November 2015 by craigmilligan
This is a post by Gordon Clark, one of our Infrastructure Engineers, and Jono Ellis, our Social Media Manager. Over the next few weeks, we have a series of blog posts coming up which cover our approach to continuous delivery. This first post is a high-level overview of our work, mostly written for our readers...
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Design style guide
26th October 2015 by craigmilligan
This is a post by Chay Nicholson, our Creative Lead. The first pass of our Design style guide has just been published to the mygov.scot resources site. The Design style guide aims to provide guidance to developers and designers in producing digital services for or aligned with mygov.scot. The guide covers design thinking and approach,...
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What we’re doing about content debt
22nd October 2015 by craigmilligan
This is a post by Kate Ho, our Head of Product. Understanding content debt In software development, there’s a term technical debt: it’s a metaphor used to describe the amount of work required to tidy up a system in order to keep the code clean. Cleaner code means it’s easier to make changes and updates....
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