Digital
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Supporting material through resources.mygov.scot
29th March 2015 by Jono Ellis
This is a post by Calum Shepherd, our Head of Digital Strategy. We’re excited to mark the availability of resources.mygov.scot, which went live last week. It’s our first step towards putting live resources for better digital services. The new resources area has two main aims: to help you deliver clear content when publishing on mygov.scot to...
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Our new stakeholder management function
13th March 2015 by Jono Ellis
This is a post by Alexander Holt, Head of Transition, Digital Public Services & Business Transformation division We’re pleased to announce the arrival of the Stakeholder Manager team to the Digital Public Services and Business Transformation division. Their role is to engage with, and act as a conduit between Scottish public sector organisations and the...
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Organised for Digital Delivery
3rd March 2015 by Jono Ellis
This is a post by Scott McLear, Business Communications Manager at mygov.scot For those that do not already know, Robbie Parish has decided to move on from Scottish Government after two years. During this time he has been instrumental in establishing the mygov.scot programme and managed the transformation of GLOW, the Scottish schools’ intranet. Today...
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Cross-government(s) user researchers meetup
23rd February 2015 by Jono Ellis
This is a post by Kate Saunderson and Sam Tilston, User Researchers at Scottish Government The first “UK – Scottish Cross-Government(s) user researchers meet up” took place in Edinburgh on January 26th. Sadly scheduling conflicts prevented Leisa Reichelt (Head of User Research at the Government Digital Service) from coming along, but we have her scheduled in for next time!...
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Introducing beta.mygov.scot
17th February 2015 by Jono Ellis
This is a post by Peter Smith, Product Owner for alpha and beta From today you can see the beta version of mygov.scot. This marks the start of a phase in which we will continually add content and features to the site, making use of the tools and processes we have been developing since the...
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Setting up a cost effective user research lab
10th December 2014 by Jono Ellis
Our user research / usability lab is very simple and cheap solution for everyday activities – coming in well under normal costs. It is relatively portable, procurement and health and safety supervision free and can be setup within minutes. We tested a number of more advanced setups based on Apple TV and/or Wi-Fi solutions but all of...
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Alpha review: University of Stirling guest post
1st October 2014 by Jono Ellis
This is a guest post from Kathy McCabe, Stacie Lindsay and Ryan Kaye from the University of Stirling When the University of Stirling were given the opportunity to feedback our views on mygov.scot alpha, my colleagues and I jumped at the chance – this was our opportunity to help shape a service that will put the people...
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The vast potential of digital public services
24th September 2014 by Jono Ellis
This is our first guest blog post by Kathryn Wane, Policy Officer at the Scottish Council for Voluntary Organisations (SCVO). More public services are going digital. It’s time to ask “what would you like to do online?” Let’s be ambitious! I’m guessing you’re online or else you wouldn’t be reading this blog. So as you’re...
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mygov.scot glossary
21st September 2014 by Jono Ellis
This is a post by Donald Izuagba, one of our Business Analysts within the mygov.scot team This glossary is a summary of key phrases used in the development of mygov.scot. If you’d like to know more about a term that’s not covered here, please let us know.
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Five principles for generating usable user research
9th September 2014 by Jono Ellis
This is a post by Cat Macaulay, our User Research Lead and is part of our series on Standards & Guidelines Building a user research practice into a large and complex project like mygov.scot is a pretty daunting task. So as we start out on this journey, we wanted to try and give ourselves some...
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