Digital

  • Scottish Government celebrates World Interaction Design Day (IxDD 2021)

    17th September 2021 by

    For the first time The Scottish Government will be hosting a series of presentations and talks from 28th to 30th September to celebrate this year’s World Interaction Design Day for internal staff. What is IxDD 2021? IxDD 2021 is an annual event where Interaction Designers and User Centred Design practitioners come together as a united global…

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  • Redesigning Design

    17th December 2018 by

    This is a blog by Dhruv Sharma and Anna Henderson in the Office of the Chief Designer about making sure everyone can participate in design activities. The way we deliver government is changing. Governments redesigning services around the needs of users is just one very practical example of this. It seems ironic that, while design…

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  • Empathy in user focused design

    5th April 2018 by

    Last month, a member of my family was rushed to hospital and needed heart surgery. (Thankfully, they’re doing well now.) I had to make sure that, once they were home, they had the care and support they needed. So I found myself on the receiving end of the kind of content I produce. In the…

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  • An update on our accessibility testing

    3rd December 2015 by

    This is a post by Sam Tilston, one of our user researchers, and Scott Langley, one of our user experience designers. As part of our on-going accessibility work on www.mygov.scot, we recently carried out a round of accessibility testing. It’s an important part of our overall accessibility strategy to carry out testing with real users as they…

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  • SME Discovery Day

    10th November 2015 by

    This is a post by Kate Saunderson, one of our user researchers, and Denise Lamond, one of our user experience designers. What do Small and Medium Enterprises (SMEs), business advisors and funders think about the challenges faced by SMEs when they seek advice and funding to grow their business? That is the question that the Business Development Bank…

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  • Design style guide

    26th October 2015 by

    This is a post by Chay Nicholson, our Creative Lead. The first pass of our Design style guide has just been published to the mygov.scot resources site. The Design style guide aims to provide guidance to developers and designers in producing digital services for or aligned with mygov.scot. The guide covers design thinking and approach,…

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  • Development process for “Hide this page now”

    30th July 2015 by

    This is a post by Jono Ellis, our Social Media Manager New feature – our “Hide this page now” button Today’s blog post gives a little bit of background about the latest feature to be added to our site. Recently we added the ability to quickly escape from certain sensitive pages on the site. This is…

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  • When I went to visit GOVT.NZ

    24th June 2015 by

    This is a post by Rachel Jane Patrick, our departing Digital Designer During March and April I was lucky enough to find myself in New Zealand visiting friends and family. I volunteered to go in and say hello to the team in New Zealand, who are working on similar website to our own, www.govt.nz. I was…

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  • Introducing beta.mygov.scot

    17th February 2015 by

    This is a post by Peter Smith, Product Owner for alpha and beta From today you can see the beta version of mygov.scot. This marks the start of a phase in which we will continually add content and features to the site, making use of the tools and processes we have been developing since the…

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  • Setting up a cost effective user research lab

    10th December 2014 by

    Our user research / usability lab is very simple and cheap solution for everyday activities – coming in well under normal costs. It is relatively portable,  procurement and health and safety supervision free and can be setup within minutes. We tested a number of more advanced setups based on Apple TV and/or Wi-Fi solutions but all of…

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