Digital

  • What happened during Services Week 2021

    12th March 2021 by

    Serena Nüsing, service designer in Digital Directorate, shares what happened during Services Week 2021 at Scottish Government and what people thought about it. Last week was Services Week and Scottish Government got involved. Services Week is an annual self-organised week of events to discuss good, accessible, equitable, and sustainable public services. From Monday to Friday…

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  • Launch of new Digital Strategy for Scotland

    11th March 2021 by

    We’ve launched the new Digital Strategy for Scotland. The new Digital Strategy for Scotland, “A Changing Nation: How Scotland Will Thrive In A Digital World” sets out the role digital will play in our recovery from coronavirus, and how we can work together to enable Scotland to fulfil its potential, facing the challenges and opportunities…

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  • Designing for everyone: user research in the Cloud First Programme

    8th March 2021 by

    Blog by Marta Kuczkowska, User Researcher, Cloud First Programme. This programme aims to help organisations in the public sector to use and benefit from cloud technology in their services. Designing for two audiences In user research we work with people to understand their different goals, needs or reasons for using public services. Each user also…

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  • Get involved with Services Week 2021

    19th February 2021 by

    Sam Ernstzen and Serena Nusing, service designers in the Digital Directorate, are bringing Services Week to Scottish Government. Services Week is happening from 1st to 5th March and is open for everyone to participate and attend for free. Services Week is a series of cross-government events initiated by Government Digital Services (GDS) that look at…

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  • Update to Digital First Service Standard

    15th February 2021 by

    Find out what’s changed and what it means for teams delivering public services.   We’ve updated the Digital First Service Standard. The updated standard is now called the Digital Scotland Service Standard, with a new, risk-based approach to assessment being developed by the Digital Assurance Office to be confirmed in April. The Digital First Service…

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  • Join the conversation on digital ethics

    8th December 2020 by

    The Digital Directorate’s, Digital Participation team are seeking engagement from the public, organisations and businesses on an open digital dialogue to gather opinions on the collection and use of information online. This work is being done as part of discussions on what it means to be an Ethical Digital Nation. We want to ensure that…

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  • Digital Strategy Consultation – Transforming Government

    16th November 2020 by

    We recently introduced a consultation for the new Digital Strategy for Scotland and highlighted why it is so important for people across the country to have their voices heard. This is the third blog in a short series taking a look at the key themes raised within the strategy and why digital transformation of public…

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  • Digital Strategy Consultation – Services working for all

    2nd November 2020 by

    In a recent blog, we introduced the consultation for the new Digital Strategy for Scotland and highlighted why it is so important for people across the country to have their voices heard. This is the second blog in a short series taking a look at the key themes raised within the strategy. In this blog,…

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  • Inclusive recruitment for digital roles – a different way of thinking

    24th August 2020 by

    Yorath Turner – Head of Digital Capability and Talent blogs about making recruitment more inclusive for digital roles in government. Did you know that around 1 in 7 people (more than 15% of people in the UK) are neurodivergent?* Being neurodivergent means that a person’s brain functions, learns and processes information differently. It includes Attention…

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  • Discovery in extraordinary times

    17th April 2020 by

    The Scottish Digital Academy recently hosted an online event to understand what people working in Scottish public services are experiencing in these extraordinary times, with the sudden need for lots of us to work from home. This event was part of our Agile Discovery helping us to understand the needs of our users. This will…

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