Digital

  • The start of my content career

    24th April 2018 by

    This is a blog by Euan McGeechan, former Modern Apprentice and now Associate Content Designer in the Scottish Government’s Digital Directorate. After school I went straight to university, but left when I realised the course wasn’t for me. I wasn’t sure what I wanted to do but I definitely had to find a job. When...

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  • Online Identity Assurance – focus on technical

    13th April 2018 by

    As you will have seen from our earlier blog posts, our work has been focussed so far on understanding the challenges associated with developing a common approach for online identity assurance in accessing public services. ASE/Consult Hyperion are providing support in identifying the technical options for this work. Here, Steve Pannifer from Consult Hyperion offers...

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  • Online Identity Assurance – welcoming expert and stakeholder input

    6th April 2018 by

    Some of Scotland and the UK’s leading minds on the issue of identity assurance have been brought together to support the delivery of the Online Identity Assurance (OIA) project. The inaugural meeting of the OIA Expert Group on Thursday 29 March was one of two key gatherings that took place last week, as the end...

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  • Online Identity Assurance – Show and Tell

    19th March 2018 by

    In what feels like no time at all, we are approaching the end of the first phase of our work to develop a common approach for online identity assurance in accessing public services. As we set out in our Programme Plan, within our initial Discovery phase, we have been researching and scoping out the challenge...

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  • Online Identity Assurance – What have we been doing? Come see for yourself

    1st February 2018 by

    It’s been a busy start to 2018 for the online identity assurance team. Thank you for all your initial feedback on our first blog. We value the input of everyone with an interest in this work. So what’s been happening? As mentioned in our project plan, we are now well into the first phase of...

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  • Meeting the CivTech challenge: Wallscope and mygov.scot

    20th December 2017 by

    This is a guest blog post by Emma Findlow, Communications Manager at Wallscope – one of the businesses taking part in this year’s CivTech digital accelerator programme. We live in a world where volumes of information are rapidly growing. This can leave us increasingly uncertain that we’re finding the right information – especially when we’re...

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  • We Are The (Digital) Champions!

    4th September 2017 by

    A blog from David Robb, Chief Executive of the Scottish Charity Regulator (OSCR) on the Scottish Government Digital Champions programme. In the digital world, many of the old clichés become trueisms: the pace of change really is eye-watering, and the possibilities really are endless! A key action from the recently refreshed Scottish Government Digital Strategy is...

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  • The Service Design Champions Programme: what we thought

    3rd July 2017 by

    Post-it notes with questions written on them, and lego on a table

    The Service Design Champions event was a 4-day introduction to service and user-focused thinking, run by the User Research and Service Design team. Mark Black-Daniels and Dawn Kofie, content designers from mygov.scot, reflect on their experiences of the programme. Why we wanted to do the training MBD: In the work I’ve been doing for the...

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  • GDPR and mygov.scot

    12th June 2017 by

    Here are some of the steps we've been taking to meet new legislation, the General Data Protection Regulation (GDPR), before it comes into force in May 2018.

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  • Designing justice content: subject matter experts’ views

    25th April 2017 by

    Post-it notes with contributions from policy officials who attended the breaking the law content planning workshop in 2016

    We know that effective engagement with subject matter experts plays a huge part in creating content that works. It helps users quickly find easy-to-understand and accurate information, without having to know the ins and outs of Scotland’s public service landscape.

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