Digital

  • Citizens Advice Scotland announced as the 500th signatory of the Digital Participation Charter

    5th April 2018 by

    Last week, Fiona Hyslop, Cabinet Secretary for Culture, Tourism and External Affairs, announced that Citizens Advice Scotland (CAS) was the 500th organisation to sign up to Scotland’s Digital Participation Charter. We asked Karen Nailen (centre of picture), CEO of West Lothian Citizens Advice Bureau (CAB), to tell us what signing the Charter means for CAS....

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  • Empathy in user focused design

    5th April 2018 by

    The word user spelled out in black capital letters on a multicoloured background.

    Last month, a member of my family was rushed to hospital and needed heart surgery. (Thankfully, they’re doing well now.) I had to make sure that, once they were home, they had the care and support they needed. So I found myself on the receiving end of the kind of content I produce. In the...

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  • Online Identity Assurance – Show and Tell

    19th March 2018 by

    In what feels like no time at all, we are approaching the end of the first phase of our work to develop a common approach for online identity assurance in accessing public services. As we set out in our Programme Plan, within our initial Discovery phase, we have been researching and scoping out the challenge...

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  • Improving diversity in digital roles

    13th March 2018 by

    A post from Sarah Davidson, Director-General for Organisational Development and Operations. I signed the Tech Talent Charter on behalf of Scottish Government as part of our celebration of International Women’s Day. The Charter commits us to increasing the diversity of our digital workforce and will help us work with other signatories to address the gender...

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  • 5Rights Youth Leadership Group Launch

    26th February 2018 by

    Guest post by Sarah McLeod – Digital Participation Team, Scottish Government. The Cabinet Secretary for Culture, Tourism and External Affairs, Fiona Hyslop MSP, met the 5Rights Youth Leadership Group at the Young Scot offices earlier this month. The Youth Leadership Group are taking forward seven of the 20 recommendations from the 5Rights Youth Commission’s Our...

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  • Get the best from this year’s gadgets and sign up to Superfast broadband.

    15th February 2018 by

    Guest post by Sara Budge – Director of Digital Scotland Superfast Broadband. More and more of our day to day lives involves some sort of gadget. Whether it’s a device that orders more bread and turns your heating up, or a drone that flies over your local park, they’ll need decent broadband to operate. Thanks...

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  • Online Identity Assurance – What have we been doing? Come see for yourself

    1st February 2018 by

    It’s been a busy start to 2018 for the online identity assurance team. Thank you for all your initial feedback on our first blog. We value the input of everyone with an interest in this work. So what’s been happening? As mentioned in our project plan, we are now well into the first phase of...

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  • Meeting the CivTech challenge: Wallscope and mygov.scot

    20th December 2017 by

    This is a guest blog post by Emma Findlow, Communications Manager at Wallscope – one of the businesses taking part in this year’s CivTech digital accelerator programme. We live in a world where volumes of information are rapidly growing. This can leave us increasingly uncertain that we’re finding the right information – especially when we’re...

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  • Earth Observation in the Scottish Public Sector

    14th December 2017 by

    Guest post from Shona Nicol, Head of the Geographical Information Science & Analysis Team The Geographical Information Science & Analysis Team sits within the Digital Directorate of Scottish Government. One of our key areas of work is leading on the Earth Observation (EO) policy for the Scottish Public Sector. This post will outline some of the key areas...

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  • Online Identity Assurance

    6th December 2017 by

    The Scottish Government’s Digital Strategy contains the commitment to work with stakeholders, privacy interests and members of the public to develop a robust, secure and trustworthy mechanism by which an individual member of the public can demonstrate their identity online, to access public sector digital services. This important work is now up and running and...

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