Digital

  • The Service Design Champions Programme: what we thought

    3rd July 2017 by

    The Service Design Champions event was a 4-day introduction to service and user-focused thinking, run by the User Research and Service Design team. Mark Black-Daniels and Dawn Kofie, content designers from mygov.scot, reflect on their experiences of the programme. Why we wanted to do the training MBD: In the work I’ve been doing for the…

    Read more

  • Realising Scotland’s full potential in a digital world: A digital strategy for Scotland

    13th April 2017 by

    Have you seen the Scottish Government’s updated Digital Strategy yet? We’ve been busy since the publication of the 2011 original, “Scotland’s Digital Future: A Strategy for Scotland”, and we’ve made significant progress against the ambitions set out there. Through improvements in infrastructure, fibre broadband has been delivered to 85% of Scottish premises and in digital…

    Read more