Digital

What we’ve been up to

May 31, 2016 by Jono Ellis No Comments | Category Digital Public Services, mygov.scot

It’s been a while since we last provided an update on what’s been going on in MyGov, which was down to the small matter of the Scottish parliamentary elections.

While the blog may have been quieter than usual, the MyGov team have been working as hard as ever.

What we’ve been doing (January – May 2016)

• Produced a programme roadmap and a content schedule to support long term planning and engagement with stakeholders and users.
• Completed the transition process to mygov.scot for key services across Justice, Business and Transport, which included the closure of legacy websites finance.scotland.gov.uk and bluebadgescotland.org.
• Developed extensive MVP feature sets for beta.gov.scot front- and back-end in advance of launch in Summer 2016.
• Carried out user research on legal aid guidance.
• Carried out a discovery exercise to explore how a ‘life events’ information architecture can make it easier for users to find information on mygov.scot.
• Implemented series of infrastructure upgrades to improve resilience, capacity and scalability of mygov.scot and beta.gov.scot.

What we’re doing next (June – November 2016)

• Launch and continue to improve beta.gov.scot through analysis of user feedback and usage data.
• Continue transition of service information across the Justice, Business and Education sectors.
• Begin providing content performance data to publishers within the publishing app to make editorial decision-making easier
• Develop our redirects tool into a product to make it usable for decommissioning websites beyond mygov.scot.
• Provide guidance materials to support the development and management of content on mygov.scot
• Review the performance of content formats against user needs.
• Run an Alpha of a helpdesk to allow users to raise support requests and the MyGov team to track and analyse feedback and issue trends.
• Ship the Alpha prototype of the Performance Platform to enable stakeholders and users to scrutinise data about the running of digital services.

Keep up to date by keeping an eye on our programme roadmap and following our updates on this blog and on Twitter.

Tags: Planning, Transformation

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