• Adding support for victims and witnesses on

    23rd March 2016 by

    This is a blog post by the team. In 2015, the Scottish Government announced a number of changes to improve the help and support available for victims and witnesses of crime in Scotland. This includes giving victims and witnesses better access to information – and we’ve been working with the Scottish Government’s Justice Directorate...

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  • Planning our next 100 days

    3rd February 2016 by

    2016 is off to a great start – we spent last week looking back on our work in our previous 100-day drive and looking ahead to plan our next 100 days of work. Welcome This month sees the start of our new Programme Director, Ross Ferguson. Ross has joined us from the University of Bath, where...

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  • Our approach to testing

    8th January 2016 by

    This is a post by Rajesh Yarlagadda and David Vidal, our test engineers. This post is the third post in our series covering how we approach continuous delivery, covering our approach to testing. Testing is an essential component of each and every phase of the development process, with quality being “baked in” to the product at every...

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  • Web analytics update – December 2015

    22nd December 2015 by

    With Christmas fast approaching, we thought it would be a good time to update you on our progress with the web analytics initiative. We blogged about our desire to understand aggregated statistics from the Scottish Government web portfolio a few months ago – explaining that our initial focus is on core websites. Core websites act as hubs for...

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  • End of year support

    18th December 2015 by

    As we’re almost at the end of the year, we’d like to thank everyone who has contributed to the site over 2015. We have had a huge amount of input from fact-checkers and subject-matter experts and we really appreciate all of the work that has gone in to ensuring that the information that we make...

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  • Making it easy for people to find local services

    9th December 2015 by

    This is a post by Reece Cargan, one of our content designers. Over the past 12 months, I’ve seen lots of changes when it comes to content on – in terms of its appearance and the way we approach content creation. This is due to a number of factors: we work in an agile environment...

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  • An update on our accessibility testing

    3rd December 2015 by

    This is a post by Sam Tilston, one of our user researchers, and Scott Langley, one of our user experience designers. As part of our on-going accessibility work on, we recently carried out a round of accessibility testing. It’s an important part of our overall accessibility strategy to carry out testing with real users as they...

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  • Designing a discovery workshop

    25th November 2015 by

    This is a post by Kate Saunderson, one of our user researchers. I was part of a team that designed and delivered a discovery workshop to explore the barriers that SME’s face in raising funding. At the full day event, we explored barriers and solutions with 56 SME’s, advisors and funders. During lunch, an attendee told me that...

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  • Masterless Puppet and Declarative provisioning

    24th November 2015 by

    This is a post by Gordon Clark, one of our Infrastructure Engineers, and Jono Ellis, our Social Media Manager. This post is the second post in our series covering how we approach continuous delivery, covering the tools that we use. We are not precious about our servers, they are just tools for a defined purpose and...

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  • Introducing the web analytics initiative

    12th November 2015 by

    This is a post by Rui Cardoso, Business Analyst and Calum Shepherd, our Head of Digital Strategy  We’ve been thinking about how we can provide insight into the Scottish public sector web portfolio. The Scottish Government has a large web portfolio, with many organisations providing multiple websites – all with unique propositions. It’s important that we, as Scottish...

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